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About the Role

The Maintenance Technician plays an important role in creating a positive resident experience by keeping residents’ homes and shared spaces well maintained. Combining hands-on technical expertise with a strong customer service mindset, this role responds to maintenance requests, completes repairs and supports the reliable day-to-day operation of the property.

Responsibilities

• Provide responsive service, take ownership of resident maintenance requests and address questions with a practical, solutions-focused approach.
• Keep residents informed as work progresses, including any changes to timing or additional repairs required.
• Complete work respectfully, minimizing disruption and leaving residents’ homes clean and orderly.
• Work closely with the site team to deliver a consistent and positive resident experience.
• Demonstrate integrity and the company’s core values in all interactions.
• Proactively inspect building systems, common areas and amenity spaces, addressing or escalating deficiencies and supporting RentSafe and other property compliance requirements.
• Respond to maintenance requests within the established 24-hour response standard, diagnosing and completing repairs involving plumbing, electrical, mechanical, HVAC and carpentry, as well as drywall, painting, flooring and cabinetry.
• Complete and track suite turnovers to Class A standards, coordinating repairs, fixture replacement, cleaning and final quality checks to ensure suites are move-in ready on schedule.
• Participate in the rotating on-call schedule and respond to after-hours property emergencies.
• Coordinate external contractors and monitor their work to ensure expected quality and timelines are met.
• Follow established safe work practices, Personal Protective Equipment requirements and company procedures in accordance with applicable legislation, including the Ontario Fire Code and Occupational Health and Safety Act.
• Identify and respond to hazards, damaged equipment and other safety concerns, while ensuring contractors and vendors comply with site health and safety requirements.
• Participate in Joint Health and Safety Committee initiatives and other workplace safety activities as required.
• Maintain accurate and timely records of service requests, inspections, completed work and outstanding repairs in the Resident App and other required systems.
• Assist with purchase orders and invoice follow-up for maintenance-related parts, supplies and services.

Requirements

• Strong customer service and communication skills, with a professional and respectful approach to working with residents, colleagues and people from a range of backgrounds.
• Ability to work independently, exercise sound judgment and manage changing priorities.
• A keen eye for detail and a proactive approach to maintenance and quality.
• Working knowledge of Microsoft applications, including Teams, Excel and Outlook.
• High school diploma or equivalent.
• Hands-on experience completing building maintenance and repairs involving plumbing, electrical, mechanical or HVAC systems, along with general renovation work.
• Availability to work onsite, accommodate flexible hours and participate in a rotating on-call schedule.
• College diploma, apprenticeship training or trades certification in a related field.
• Experience using maintenance management, customer database or resident communication systems.
• Regularly required to stand and move; use hands to grasp, squeeze, finger, handle, and feel; reach, push, and pull with hands and arms; twist; reach overhead; stoop, kneel, squat, bend, and crouch.
• Regularly required to climb and descend stairs and ladders.
• Regularly lift, carry, and move up to 50 pounds.
• Vision abilities required by this job include close vision, distance vision, and depth perception.
• Frequently required to sit, talk, and hear.
• If driving a company-provided vehicle: coordinate hands and feet, incorporating vision and hearing, to drive safely.

Skills

• Plumbing
• Electrical
• Mechanical
• HVAC
• Carpentry
• Drywall
• Painting
• Flooring
• Cabinetry
• Microsoft Teams
• Microsoft Excel
• Microsoft Outlook

Location

• Toronto

Work Type

• Onsite
• Full-time

Experience Level

• Minimum Requirements
• Preferred Attributes

Education Level

• High school diploma or equivalent
• College diploma, apprenticeship training or trades certification in a related field

Salary/Compensations

• $50,890.00 - $67,450.00

Benefits

• Attractive benefits and wellness package
• Incentive opportunity of 7%

About the Company

• Founded in 1988, and headquartered in Toronto, Tricon is one of North America’s preeminent rental housing providers.
• Tricon was one of the first movers to enter Toronto’s purpose-built rental apartment sector with scale in 2016 and is developing the highest quality multi-family portfolio in North America’s fastest growing city.
• Tricon is the leader and most active developer in the marketplace with a 6,000+ pipeline of new units.
• At Tricon, we are reimagining rental living – Tricon properties are concentrated in prime downtown Toronto locations, and are defined by design excellence, signature resort-quality amenities, exceptional customer service, and lifestyle programming that fosters connections and builds community.
• The Selby is located in the heart of downtown Toronto near Bloor and Sherbourne, steps away from Sherbourne subway station.
• The property is surrounded by the restaurants, cafes and shops of Yorkville, Rosedale, the Village and the Danforth, with convenient access from across the city.

Equal Opportunity

• At Tricon, we are committed to creating a workplace where every individual is valued for their unique contributions, experiences, voices, and backgrounds.
• By embracing these principles, we aim to positively impact our business and the communities we serve, creating a lasting legacy where everyone can thrive.
• We pride ourselves in providing a fair and equitable hiring process and will gladly review accommodations requests at any point in our selection process.
• If you require an accommodation, please contact our Human Resources department at AccessibilityHR@triconhomes.com.
• Please include your name and position that you will be applying for in the subject line and someone from our team will reach out to assist.