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About the Role

The Senior Maintenance Technician plays a key role in maintaining the operational excellence of a community with 400+ units and/or as part of a multi-site management team. This position is responsible for ensuring the physical integrity of the property, overseeing general maintenance tasks, and supporting the Maintenance Supervisor in achieving operational goals. The Senior Maintenance Technician will complete work orders, manage unit turnovers, participate in the “on-call” emergency rotation, and contribute to a high-quality living environment for residents.

Responsibilities

Perform complex repairs and maintenance on HVAC, plumbing, electrical systems, and other essential building equipment.
Diagnose issues, implement effective solutions, and assist the Maintenance Supervisor in planning and executing major repair and renovation projects.
Lead and mentor junior maintenance technicians, providing guidance and hands-on training.
Act as a technical resource and lead small teams on specific projects.
Develop and implement preventive maintenance plans.
Conduct regular inspections, proactively identifying and resolving potential issues.
Address maintenance requests professionally and efficiently.
Ensure timely resolution of resident concerns, particularly for complex or urgent maintenance issues.
Respond promptly to after-hours emergencies as part of the on-call rotation.
Coordinate with team members and external vendors during emergencies.
Ensure compliance with safety regulations, building codes, and company policies.
Champion a culture of safety by following E-Way safety protocols and promoting best practices.
Assist in managing inventory and supplies.
Recommend purchases of specialized equipment.
Maintain accurate records of maintenance activities in SightPlan.
Provide detailed reports to leadership on project progress, maintenance issues, and concerns.
Collaborate with the Maintenance Supervisor, Community Manager, and General Operations Manager to prioritize tasks and allocate resources.
Perform other duties as assigned.

Requirements

High school diploma or GED equivalent.
2+ years of experience in property maintenance, facility management, or a related field.
HVAC and/or CPO certification preferred.
Valid driver’s license.
Strong knowledge of HVAC, electrical, plumbing, and appliance repair with hands-on experience.
Understanding of environmental hazards such as asbestos, lead, mold, and radon in residential housing.
Ability to use a smart device for property operations and communication apps.
Familiarity with Microsoft Office Suite and property management software.
Ability to read, write, and speak English fluently.
Strong time management and problem-solving skills.
Ability to work indoors and outdoors in a high-energy setting.
Ability to adapt to changing priorities and tight deadlines.
Ability to engage professionally with residents, clients, and colleagues.
Must be available for a five-day onsite workweek that likely includes weekend coverage.
Must be available to be “on-call” when requested and promptly respond to work order requests.
Requires continuous physical effort, including lifting over 50 pounds.
Requires frequent standing, walking, bending, and operating heavy machinery.
Occasional travel may be required for meetings, site visits, or special projects.
While this role has no formal supervisory responsibilities, it involves coordinating and assigning tasks, leading project teams, and mentoring junior technicians.
Ability to share technical and operational updates with colleagues and managers.
Serve as a point of contact for maintenance-related inquiries.
Handle routine and semi-complex maintenance issues by following established procedures.
Exercise sound judgment in resolving unexpected challenges.
Decisions made in this role significantly impact property operations, resident satisfaction, and overall maintenance efficiency.

Skills

HVAC repair
Plumbing repair
Electrical repair
Appliance repair
Preventive maintenance
Smart device operation
Microsoft Office Suite
Property management software
Time management
Problem-solving
Communication

Location

Tiburon, California
SFO 151 Vista Belvedere

Work Type

Onsite
Full-time

Experience Level

Senior
2+ years of experience in property maintenance, facility management, or a related field

Education Level

High school diploma or GED equivalent

Salary/Compensations

$29.33 - $34.62 per hour

Benefits

Medical
Dental
Vision
Paid parental leave
401k employer match
Excellence rewards
Wellness programs
12 paid holidays
15 PTO days
Housing discount of 20%

About the Company

Essex provides great communities in which to live, work and invest.
We are a purpose-driven company, and we pride ourselves on promoting an internal culture of growth and opportunity by engaging, enabling, and empowering our teams.
Working at Essex is not a destination. It is a journey where you can confidently build your career.

Equal Opportunity

#LI-Onsite