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About the Role

The Operations Manager - Hauling is responsible for managing collections activities for commercial, industrial, and residential customers, including container delivery and pickup, within a geographically dispersed area. This role manages a team responsible for the route system and works with the General Manager to execute local market strategy, drive functional excellence, and achieve budget targets. The manager oversees collections operations, safety programs, compliance, and change management initiatives.

Responsibilities

Manages staff, including hiring, training, coaching, and performance management.
Develops supervisory goals and objectives and resolves safety issues and claims.
Implements and executes plans to support the business unit’s strategic and operating plan.
Champions tactical initiatives to maximize customer experience, growth, and profitability.
Ensures maximum productivity and effective route management for all customer types.
Establishes productivity goals and ensures adherence to operating standards.
Manages labor hours and disposal expenses.
Interacts with customers and government employees to resolve concerns and ensure regulatory compliance.
Oversees safety and accident prevention programs to ensure a safe work environment.
Implements and maintains effective loss control and safety programs.
Leads operations to ensure compliance with all environmental, operating, regulatory, safety, accounting, and ethics standards.
Approves expenses and manages the operations department budget.
Develops a high-performing team and workplace culture, managing performance and talent development.
Drives best-practice sharing.
Builds and maintains strong relationships with government, community, and environmental groups.

Requirements

Demonstrated business acumen, strategic thinking, and ability to execute strategy.
Demonstrated ability to lead change initiatives.
Able to direct large staff.
Process-oriented and results-oriented with a commitment to organizational success.
Demonstrated problem-solving, analytical, critical-thinking, and decision-making skills.
Ability to optimize near-term results for long-term sustainable success.
Collaborative and able to build and work with teams.
Creative thinker who challenges conventional solutions.
Demonstrates and promotes ethical behavior.
Strong leadership skills and proven judgment of talent, with an emphasis on hiring and developing high-performance teams.

Experience Level

Minimum of 2 years of supervisory or management experience or participation in Republic Services’ management trainee program.

Education Level

High School Diploma or GED.

Benefits

Comprehensive medical benefits coverage, dental plans and vision coverage.
Health care and dependent care spending accounts.
Short- and long-term disability.
Life insurance and accidental death & dismemberment insurance.
Employee and Family Assistance Program (EAP).
Employee discount programs.
Retirement plan with a generous company match.
Employee Stock Purchase Plan (ESPP).
Paid Time Off (PTO).

About the Company

Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry.
We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services.
Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world.
In 2025, Republic’s total company revenue was $16.6 billion, and adjusted EBITDA was $5.3 billion.
We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills.
By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer.
Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams.
They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals.
Our 42,000 team members understand that it's not just what we do that matters, but how we do it.
Our company values guide our daily actions: Safe, Committed to Serve, Environmentally Responsible, Driven, Human-Centered.
We are proud of our high employee engagement score of 86.
We have an inclusive and diverse culture where every voice counts.
Our team positively impacted 5.1 million people in 2024 through the Republic Services Charitable Foundation and local community grants.
Republic Services’ strategy is designed to generate profitable growth.
Through acquisitions and industry advancements, we safely and sustainably manage our customers’ multiple waste streams through a North American footprint of vertically integrated assets.
We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation.
The Republic Services Polymer Center is the nation’s first integrated plastics recycling facility.
Republic is committed to harnessing landfill gas, a natural byproduct of decomposing waste, and converting it to energy.
Republic has partnered with renewable gas developers to construct Renewable Natural Gas (RNG) plants at our landfills.

Equal Opportunity

Republic Services is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.
For any concerns relating to Republic Services’ commitment to equal opportunity employment, you may contact the AWARE Line at 1-866-3-AWARE-4.