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About the Role

Zedcor is seeking a Service Technician to assist in expanding service to existing customers. This field service role is crucial for executing the company's growth strategy, requiring a strong mechanical and diagnostic aptitude for supporting mobile security towers.

Responsibilities

• Inspect and repair towers before departing to the site.
• Manage all on-site installations, repair, maintenance, and test tasks.
• Determine and perform preventative maintenance and repairs on site.
• Diagnose errors or technical problems and determine proper solutions.
• Deliver and pick up towers when needed.
• Produce timely and detailed service and equipment reports.
• Adhere to daily safety requirements from Zedcor and customer sites.
• Follow all company's field procedures and protocols.
• Cooperate with the technical team and share information across the organization.
• Comprehend customer requirements and make appropriate recommendations/briefings.
• Build relationships with customers.
• Perform other duties as requested.

Requirements

• Strong knowledge of small engine experience, generators, and electrical systems is a must.
• Must be able to operate a service truck for maintenance and service on surveillance light towers.
• 3-5 years’ experience in equipment maintenance and repairs.
• Proven field service experience.
• Ability to troubleshoot, test, repair, and service technical equipment.
• Excellent verbal communication skills.
• Self-starter, driven, and motivated to work independently with little oversight.
• Must be willing to work in the shop when not on the road.
• Experience working in a fast-paced competitive environment that is results-driven.
• Valid Class A - CDL Driver License.
• Positive attitude and team player.
• High sense of urgency and customer service driven.
• Outdoor work - exposure to the elements (heat, cold, rain, snow, mud, etc.).
• Ability to regularly lift 50lbs.
• Comfortable with climbing and working at heights from time to time.
• Comfortable with driving long distances.
• Comfortable with working on construction sites - exposure to noise, dust, moving equipment, etc.
• Comfortable with wearing various forms of PPE.

Skills

• Mechanical aptitude
• Diagnostic aptitude
• Small engine experience
• Generator knowledge
• Electrical systems knowledge
• Service truck operation
• Troubleshooting
• Testing
• Repairing
• Servicing technical equipment
• Verbal communication
• Independent work
• Customer service

Location

• Toronto, ON
• Ontario

Work Type

• Field position
• Full-time

Experience Level

• 3-5 years’ experience

Benefits

• Tools
• Mentorship
• Environment to help you thrive and grow in your career

About the Company

• Zedcor Inc. (TSX-V:ZDC) is disrupting the traditional physical security industry through its proprietary MobileyeZ™ security towers by providing turnkey and customized mobile surveillance and live monitoring solutions to blue-chip customers across North America.
• The Company continues to expand its established platform of over 1,200 MobileyeZ™ towers in Canada and the United States, with emphasis on industry leading service levels, data-supported efficiency outcomes, and continued innovation.
• Zedcor services the Canadian market through equipment and service centers currently located in British Columbia, Alberta, Manitoba, and Ontario.
• The Company continues to advance its U.S. expansion which now has the capacity to service markets throughout the Midwest with locations throughout Texas, Colorado, Arizona, Nevada and Florida.
• At Zedcor, you won’t just maintain systems, you’ll help build and shape the future of security technology.
• Zedcor offers a dynamic and rewarding opportunity.

Equal Opportunity

• Zedcor Inc. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others.
• It is the policy of Zedcor to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver’s license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law.
• This policy of nondiscrimination is applied to all aspects of the employment relationship.
• The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities.
• We also consider qualified applicants with criminal histories, consistent with legal requirements.
• The following link provides more information regarding the Federal laws prohibiting discrimination in employment: EEO is the Law – Notice of Applicant Rights Under the Law.