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About the Role

As Chief of Staff for the AI Foundations Team, you will enable and drive operations and strategy across the organization, ensuring it runs smoothly and flourishes, with a focus on high-level strategic enablement and delivery. This role sits at the frontier of AI and research, translating state-of-the-art breakthroughs into transformative financial solutions.

Responsibilities

• Serve as a trusted advisor to stakeholders and leaders across the enterprise, regularly utilizing strong business judgment, leadership, and integrity.
• Demonstrate a deep understanding of prioritization and delivery roadmaps, identifying cross-tower dependencies to systematically resolve impediments and keep teams moving forward.
• Influence matrixed stakeholder teams to cohesively advance organizational growth, leveraging strong facilitation, negotiation, and mediation skills.
• Quickly get up to speed on key topics, navigate the broader enterprise, and manage complicated, sensitive assignments with little direction.
• In partnership with key stakeholders, lead the development and implementation of short- and long-term strategic programs, aligning labor strategies with organizational goals.
• Drive scalable organizational processes and resource allocation that enable long-term operational success and financial efficiency.
• Partner with leadership to determine project feasibility, resource implications, and implementation plans for new projects.
• Execute complex, cross-functional organizational initiatives with both meticulous organizational skills and follow-through.
• Inspire an organization built on open exchange, continuous engagement, and active collaboration across all associate levels.
• Partner with communications resources to enhance the Line of Business or team brand, highlighting the impact of strategic initiatives and celebrating associate achievements.
• Serve as a champion for constructive, even unpopular ideas to ensure associate experience is prioritized—including pushing back with senior leaders when necessary.
• Drive organizational change and operational improvements with a clear focus on elevating team morale, engagement, and working conditions.

Requirements

• Bachelor’s degree
• At least 7 years of experience in project management, process management, or program management
• 5+ years of experience in strategy development
• 5+ years of experience in budgeting and labor strategy
• 6+ years of experience driving organizational change and operational excellence
• 3+ years of experience partnering with engineering and product teams
• Exceptional track record of building strong business partnerships
• Demonstrated success in critical thinking and problem solving
• Experience with complex analysis
• Ability to balance critical priorities across a wide range of responsibilities
• Experience in developing executive-ready presentations
• Ability to tell a compelling story through data

Location

• McLean, VA
• Richmond, VA
• San Francisco, CA

Work Type

• Full-time

Experience Level

• Director

Education Level

• Bachelor's degree

Salary/Compensations

• McLean, VA: $230,400 - $263,000
• Richmond, VA: $209,500 - $239,100
• San Francisco, CA: $251,400 - $286,900

Benefits

• Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

About the Company

• At Capital One, we believe the future of banking is being written by AI. Our AI Foundations team sits at the frontier of AI and research, translating state-of-the-art breakthroughs into transformative financial solutions for millions of customers. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. We aren't just applying existing tools; we are actively advancing the field through our own proprietary research in LLMs, agentic systems, and responsible AI. We operate with a "science-first" mindset—valuing intellectual candor, rigorous experimentation, and the pursuit of AI that is not only powerful but safe and human-centric.

Equal Opportunity

• Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.