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About the Role

The CTO Operations Lead will act as a strategic force multiplier for the Chief Technology Officer, managing priorities and ensuring the CTO’s time aligns with Cloudflare’s critical technical and business goals. This role blends operational rigor, strategic thinking, and cross-functional navigation.

Responsibilities

Orchestrate the rhythm of the business for the CTO department, ensuring compliance with training and regulatory obligations.
Research and synthesize context for the CTO ahead of external engagements and key customer calls, providing actionable insights and strategic talking points.
Attend high-priority calls to capture critical context and own the lifecycle of action items, driving accountability and ensuring decisions translate into tangible results.
Partner with the CTO to craft compelling presentations and written materials for internal and external keynotes, translating complex technical concepts into clear narratives.
Lead special projects and initiatives within the Office of the CTO, defining scope, stakeholders, and success metrics in ambiguous environments.

Requirements

Demonstrated experience in technical program management, business operations, or a chief of staff-style role.
Comfortable managing complex timelines and multiple stakeholders.
Exceptional written and verbal communication skills.
Ability to distill complex information into clear executive briefings.
Experience creating high-quality presentation materials.
Experience managing operational data, including budgets, resource planning, or headcount allocation.
Comfortable using data to inform decision-making.
High level of integrity and discretion in handling sensitive and confidential information.
Professional maturity to represent the Office of the CTO internally and externally.
Thrive in fast-paced environments where priorities can shift.
Approach challenges with a solution-oriented mindset.
Capable of working autonomously.
Applicants may be asked to attend an in-person interview.
Employment may be conditioned on authorization to receive software or technology controlled under U.S. export control laws without sponsorship for an export license.

Skills

Technical program management
Business operations
Chief of staff
Program management
Written communication
Verbal communication
Presentation creation
Operational data management
Budget management
Resource planning
Headcount allocation
Data-informed decision-making
Discretion
Judgment
Adaptability
Solution-oriented mindset

Location

Austin

Work Type

Onsite

Experience Level

Mid-level

Salary/Compensations

Compensation may be adjusted depending on level and work location.
This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan.
The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan.
This role is eligible to participate in Cloudflare’s equity plan.

Benefits

Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave

About the Company

Cloudflare runs one of the world’s largest networks, powering millions of websites and Internet properties for customers ranging from individual bloggers to Fortune 500 companies.
Cloudflare protects and accelerates Internet applications online without adding hardware, installing software, or changing code.
The company's network gets smarter with every request, improving performance and decreasing spam and attacks.
Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
The company values builders who identify and solve problems with AI, emphasizing iteration and sharing improvements.
The Office of the CTO is the strategic engine for Cloudflare’s technology vision, identifying emerging trends and driving technical innovation.
Cloudflare is committed to protecting the free and open Internet through initiatives like Project Galileo, the Athenian Project, and the 1.1.1.1 DNS resolver.

Equal Opportunity

Cloudflare is proud to be an equal opportunity employer.
We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.
All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities.
If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.