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About the Role
As a Senior Technical Project Manager, you'll be the connective tissue between product vision, engineering execution, and client success. You'll lead high-impact programs across platform enhancements, multi-client deployments, and technical initiatives—all while championing new ways of working that make delivery faster, smarter, and more predictable. This role offers the unique opportunity to shape how TELUS Health delivers at scale—influencing product roadmaps, release strategies, and team practices that directly impact millions of Canadians and their retirement security.
Responsibilities
- Lead end-to-end product program delivery
- Own complex product programs from initiation through post-launch, managing platform enhancements and multi-client deployments with clear outcomes
- Orchestrate release planning, rollout strategies, and delivery milestones that align product roadmaps with client commitments
- Balance multiple concurrent initiatives, dependencies, and competing priorities with discipline and transparency
- Orchestrate cross-functional execution
- Partner across Product, Engineering, DevOps, QA, Data, Implementation, and delivery teams—acting as the central point of accountability
- Lead governance forums, alignment sessions, and delivery checkpoints that keep teams moving together
- Influence and align stakeholders without direct authority—a critical skill in our collaborative environment
- Drive technical readiness and continuous improvement
- Manage technical risks: integrations, APIs, data migrations, and environment readiness
- Promote Agile, DevOps, and continuous delivery practices that improve speed, quality, and predictability
- Identify opportunities to standardize processes, reduce bottlenecks, and elevate delivery excellence across teams
- Enable smarter delivery through data and AI
- Provide data-driven reporting to leadership—progress, risks, trade-offs, and decisions required
- Champion the practical adoption of AI-enabled tools for planning, risk identification, and delivery insights
- Turn delivery data into actionable intelligence that improves team effectiveness
Requirements
- 5+ years managing technical projects, product programs, or platform delivery initiatives
- Proven track record delivering SaaS, product, or technology-enabled solutions
- Strong understanding of Agile delivery, DevOps practices, release planning, and technical dependencies
- Demonstrated ability to lead cross-functional teams and influence stakeholders without direct authority
- Strong communication, governance, and risk management skills
- Comfort operating in complex, fast-paced environments with multiple priorities and competing stakeholder interests
- Experience in pension, benefits, health, financial services, or regulated delivery environments (nice to have)
- Hands-on experience with Azure DevOps, Jira, or similar delivery management tools (nice to have)
- Bilingual English/French capability (nice to have)
- Job functions require working at a Data Center and/or having access to detailed knowledge of technology related to client service delivery are subject to a Personnel Security Screening conducted through the Government of Canada.
Skills
- Agile delivery
- DevOps practices
- Release planning
- Technical dependencies management
- Cross-functional team leadership
- Stakeholder influence
- Communication
- Governance
- Risk management
- Azure DevOps
- Jira
Location
- In-office
- Virtual
- Combination of both
Work Type
- Full-time
Experience Level
- Senior
Salary/Compensations
- $65,000 - $95,000
Benefits
- Comprehensive total rewards package
- Competitive salary and bonus structures
- Minimum 3 weeks of vacation
- Flexible benefits plan
- Generous company matched pension
- Opportunity to give back to communities
- Career growth and learning & development opportunities
About the Company
- TELUS Health is empowering every person to live their healthiest life.
- Leveraging leading edge technology and focusing on the uniqueness of each individual to create the future of health.
- A global-leading health and well-being provider—encompassing physical, mental and financial health.
- Improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
- Reimagining how pension and benefits solutions are delivered.
- Shifting toward a product-led, multi-client delivery model.
- We're a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good.
- We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
Equal Opportunity
- TELUS is proud to foster an inclusive culture that embraces diversity.
- We are committed to fair employment practices and all qualified applicants will receive consideration for employment.
- We offer accommodation for applicants with disabilities, as required, during the recruitment process.