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About the Role

MV Transportation is seeking a Road Supervisor to monitor street operations according to client, operations, and safety department requirements.

Responsibilities

• Conduct site checks and road observations according to client and local policy, documenting findings and providing reports.
• Perform wheelchair securement and vehicle cleanliness checks on in-service vehicles.
• Monitor street operations for on-time performance and schedule/route adherence.
• Provide customer information to site personnel and at key locations.
• Respond to accidents and incidents, manage the situation, collect information, and assist dispatch/operations to resume service and minimize disruptions.
• Accompany operators to medical facilities after accidents/injuries, ensuring proper post-accident drug and alcohol testing.
• Fill vacant shifts to ensure full service delivery.
• Conduct gate checks at pull-out/pull-in times, ensuring on-time service and proper paperwork completion.
• Identify potential rerouting needs due to traffic, construction, or accidents.
• Ensure operators are fit for duty, meet uniform/equipment standards, and possess proper licensing/certifications.
• Assist operators with service or passenger problems.
• Assist dispatch and maintenance staff with field vehicle change outs.
• Provide feedback to safety and operations departments on service items affecting safety and performance, identifying potential hazards.
• Assist in determining accident/incident preventability and recommend future training.
• Accurately document all field observations and maintain files.

Requirements

• High School diploma or equivalent.
• Active CDL.
• Certifications according to local contract requirements.
• Previous passenger transportation in current project or similar environment required.
• Previous training and/or field supervision experience preferred but not required.
• Excellent safety and service record.
• Knowledge of local training program and local operations.
• Familiarization with service area.
• Knowledge of client and service performance requirements.
• Ability to manage emergency situations.
• Knowledge of project-specific vehicles, components, and data/communications systems.
• Knowledge of State and Federal regulations and corporate safety programs and policies.
• Ability to read, write, and speak English.
• Ability to communicate effectively and work with all departments.
• Ability to work independently and objectively.
• Subject to pre-employment drug test and background check after conditional offer where permissible.

Skills

• Customer service
• Safety management
• Operations monitoring
• Incident management
• Communication
• Problem-solving

Location

• California

Work Type

• Full-time

Experience Level

• Field supervision experience preferred

Education Level

• High School diploma or equivalent

Salary/Compensations

• $32.03/hour

About the Company

• MV Transportation is committed to a policy of Equal Employment Opportunity.

Equal Opportunity

• MV Transportation will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.