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About the Role
Burton is relaunching its New York City store and is seeking a crew to help bring it to life. As a Sales Associate, you will be the connection between the brand and the local and snowboarding communities, helping to shape the store's story and provide an exceptional customer experience.
Responsibilities
- Help launch a brand-new flagship store and be part of Burton's opening team in NYC
- Drive a platinum experience for each Burton customer
- Strive to achieve store sales goals
- Demonstrate enthusiasm and eagerness to stay current on all products, moments, stories, and events
- Assist your team in executing all daily retail operations to support a smooth functioning store
- Be an active member of the local community by attending and supporting in-store events
- Model flexibility by working nights, weekends, and holidays to meet the needs of the business
- Perform various store tasks including point of sale operation, shipping and receiving, stocking the floor, housekeeping duties, and building visual displays as necessary
- Uphold all company policies
- Advocate for Burton by sharing the stories, energy, and innovation that define our brand
- Engage each customer and deliver the best experience possible
- Develop into a true resource for the local community and community-at-large
- Contribute to a high energy environment
- Assist customers in finding solutions that best meet their needs
- Embrace the snowboarding community and sport
- Show up every day with a high level of integrity and dependability
- Remain open-minded and coachable
- Bring a builder's mindset - thriving amid the fast pace and hands-on work of a store opening
Requirements
- Outgoing, social, and enjoy engaging with others
- Able to effectively communicate with internal team members and external customers
- Physical requirements include the ability to twist, bend, squat, go up and down stairs, reach, safely lift 50 pounds, climb a ladder, and walk and stand for extended periods of time without assistance
- Comfortable rolling up your sleeves for the hands-on work of a store opening - unpacking, building displays, and setting up shop
Skills
- Customer service
- Sales
- Communication
- Community engagement
- Visual merchandising
- Point of sale operation
- Shipping and receiving
- Stocking
- Housekeeping
Location
- New York City
- California
- Colorado
- Connecticut
- Washington D.C.
- Florida
- Idaho
- Illinois
- Maryland
- Massachusetts
- Montana
- Nevada
- New Hampshire
- New York
- North Carolina
- Oregon
- Pennsylvania
- Rhode Island
- Utah
- Vermont
- Washington
- West Virginia
- Wisconsin
Work Type
- Full-time
- Retail
Experience Level
- Prior experience in customer facing roles such as retail, customer/guest service, or food and beverage industry a plus, but not required
About the Company
- Burton is a purpose-led brand rooted in snowboarding and the outdoors, fighting for the future of people, planet, and sport.
- We aim to maximize positive social impact and minimize negative environmental impact while delivering high-quality performance products.
- As a global leader in snowboarding, we’re committed to diversity, equity, and inclusion.
- We aim to make snowboarding and the outdoors accessible to all.
Equal Opportunity
- Committed to diversity, equity, and inclusion for the long-term health of our company, sport, and community.