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About the Role

The Optician will provide quality optical care and outstanding customer service to a diverse patient base, including pediatric, adolescent, and adult customers. This role involves assisting patients with eyeglass orders and fittings, and utilizing strong sales skills to recommend products and enhancements.

Responsibilities

• Interpret prescriptions written by ophthalmologists and optometrists.
• Communicate with physicians regarding prescription questions or concerns.
• Inspect lenses for flaws, verify prescriptions, progressive measurements, lens enhancements, and coatings.
• Measure bridge and eye size, temple length, vertex distance, pupillary distance, and optical centers.
• Mount and secure lenses for cutting, polishing, and grinding.
• Assist in selecting frames based on style, color, facial measurements, and prescriptions.
• Recommend specific lenses, lens coatings, enhancements, and frames to suit patient needs.
• Recommend appropriate contact lenses based on prescription and lifestyle.
• Verify finished lenses are ground to specifications.
• Create work orders for lab technicians.
• Set up machines to polish, bevel, edge, or grind lenses.
• Heat, shape, or bend frames to adjust eyeglasses for proper fit.
• Shape lenses for insertion into frames.
• Repair broken or damaged frames.
• Educate patients on proper wear and care of eyeglasses and contact lenses.
• Determine clients' current lens prescriptions using lensometers or lens analyzers.
• Sell and dispense contact lenses under supervision.
• Place contact lens orders with appropriate vendors.
• Instruct patients on proper insertion, removal, and care for contact lenses.
• Verify contact lens fitting information using specialized equipment.
• Troubleshoot patient RX issues and act as a liaison between patient and physician.
• Maintain contact lens trial inventory.
• Document, track, and follow up on patient orders.
• Arrange and maintain displays of optical merchandise.
• Attend training workshops and meetings.
• Perform other duties as assigned.

Requirements

• High School Diploma or GED required.
• ABO Certified.
• Minimum 2 years of eyecare experience required.
• Minimum Associates degree or equivalent and on-the-job training or post-secondary education.
• Ability to demonstrate eye-hand coordination, manual/finger dexterity, agility, color vision, and depth perception with visual acuity correctable to 20/25.
• Intermediate computer skills including Microsoft Office (Word, Excel, PowerPoint).
• Team player with strong collaborative working relationships and ability to build consensus.
• Strong computer knowledge and skills with a minimum typing speed of 30 AW PM.
• Able to navigate multiple system applications.
• Ability to effectively communicate.
• Professionalism.
• Multi-tasking.
• Time Management.
• Organizational Skills.
• Attention to Detail.
• Prior retail sales or work in the healthcare industry (preferred).

Skills

• Eyeglass fitting
• Contact lens fitting
• Sales
• Customer service
• Product knowledge
• Microsoft Office
• Communication
• Professionalism
• Multi-tasking
• Time Management
• Organizational Skills
• Attention to Detail
• System navigation

Location

• Jamestown, NY
• Bradford, PA

Work Type

• Full-time

Experience Level

• Minimum 2 years eyecare experience

Education Level

• High School Diploma or GED
• Associates or equivalent
• Post-secondary education
• ABO Certified

Salary/Compensations

• $25.00 - $28.00/hr.

Benefits

• Medical
• Dental
• Vision
• 401k w/ Match
• HSA/FSA
• Telemedicine
• Generous PTO Package
• Employee Discounts and Perks
• Employee Assistance Program
• Group Life/AD&D
• Short Term Disability Insurance
• Long Term Disability Insurance

About the Company

• Gateway Ophthalmology's mission is to provide personalized attention, excellent service, and comprehensive eye care using innovative technology, superior education, and by recognizing every patient's importance.
• Services include Cataract, Glaucoma, Macular Degeneration, Diabetic Eye Disease, Dry Eye Disease, Laser Vision Correction, and Contact Lens and Glasses prescriptions for all ages.

Equal Opportunity

• EyeSouth Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.