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About the Role

The Quality Director is responsible for developing and maintaining the Quality Management System (QMS) to ensure manufactured products and the organization consistently follow QMS requirements while meeting or exceeding customer expectations. This role functions as a member of the senior management team.

Responsibilities

• Promote and support AS9100D & ISO9001:2015 Quality Management System (QMS) requirements and principles.
• Lead and manage the Quality Department, overseeing workflow, setting priorities, allocating resources, and ensuring accountability for production schedules and customer deadlines.
• Plan, schedule, and conduct internal audits to verify QMS compliance and identify improvement opportunities.
• Develop, implement, and monitor Corrective and Preventive Actions (CAPAs) and Opportunities for Improvement (OFIs).
• Serve as the primary quality representative during daily contract reviews, identifying quality risks, inspection requirements, and gaging needs.
• Partner with cross-functional teams to align quality resources with production schedules and drive continuous improvement.
• Act as the primary point of contact for customer and supplier quality audits.
• Manage customer quality relationships, addressing concerns, surveys, self-assessments, and investigations.
• Champion a culture of quality through training and promoting QMS adherence.
• Oversee first article, in-process, shop floor, and final inspection activities.
• Prepare and review customer data packages and quality documentation prior to shipment.
• Monitor quality system performance, analyze quality metrics, and report results to executive leadership.
• Ensure customer requirements remain a primary focus throughout the organization.
• Maintain the integrity of the QMS during organizational, process, or product changes.
• Ensure quality processes consistently achieve intended results and support operational excellence.

Requirements

• Functions as a lead member of a customer-driven quality team with limited supervision.
• Holds oneself accountable for meeting project outcome commitments.
• Ability to work well under pressure, adhere to deadlines, and be flexible.
• Strong attention to detail.
• Strong verbal and written communication skills.
• Ability to collaborate effectively with cross-functional teams and build strong working relationships.
• Strong analytical, problem-solving, and decision-making skills.
• Strong leadership skills with the ability to mentor, develop, and hold team members accountable.
• Strong customer focus with the ability to understand, manage, and exceed customer quality expectations.
• Employment is contingent upon successful completion of a pre-employment drug screen.
• This position is restricted to US Citizens, Permanent Residents or Green Card Holders.

Skills

• AS9100D
• ISO9001:2015
• Quality Management System (QMS)
• Internal Audits
• Corrective and Preventive Actions (CAPAs)
• Opportunities for Improvement (OFIs)
• Contract Review
• Cross-functional Collaboration
• Customer Relationship Management
• Root Cause Analysis
• First Article Inspection
• In-process Inspection
• Shop Floor Inspection
• Final Inspection
• Data Package Preparation
• Quality Metrics Analysis
• Leadership
• Mentoring
• Problem-Solving
• Decision-Making

Location

• Rochester-based

Work Type

• Full-time

Experience Level

• 15 years of experience in the field of precision part manufacturing
• 15 years of experience managing an AS9100 or ISO9001 quality system

Education Level

• Formal education or training in a manufacturing or quality related field is required.

Salary/Compensations

• $100,000 - $160,000 per year

Benefits

• Vacation
• Sick Days
• Holidays
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Voluntary Disability Insurance
• 401(k) Plan with Company Match

About the Company

• With over 50 years of excellence, Precise Tool & Manufacturing Inc. is a family-owned, Rochester-based leader in advanced CNC machining and custom manufacturing.
• Our 280,000 sq. ft. facility houses more than 160 CNC machines, including vertical turning lathes, horizontal boring mills, high-speed 5-axis machines, and more!
• We proudly support industries such as aerospace, defense, medical, energy, and power generation with a commitment to quality and innovation.
• At Precise Tool, we offer competitive pay, comprehensive benefits, and a collaborative work environment built on respect, teamwork, and long-term stability.

Equal Opportunity

• EOE/AA Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Veteran
• Precise Tool & Manufacturing Inc. is committed to providing a work environment that is free from unlawful discrimination and harassment in any form and will make reasonable accommodation for qualified individuals with disabilities unless doing so would result in an undue hardship.
• If you are interested in applying for employment and feel you are interested in applying for employment and feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact Human Resources at (585) 247-0700 Ext. 203.