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About the Role
The Off Campus Housing Coordinator is responsible for providing off-campus housing services, resources, and support to students, and for developing and maintaining relationships with community partners. This role aims to create a sense of belonging within the larger Humber environment by offering comprehensive, student-centric support related to off-campus accommodations.
Responsibilities
- Manage off-campus housing services, resources, and supports for students.
- Develop and maintain community partner relationships.
- Engage current and future learners and their families, providing support related to off-campus accommodations.
- Act as an expert in off-campus housing trends and community concerns.
- Collaborate with on-campus and community partners to ensure a broad range of housing options are available.
- Participate in building and maintaining processes.
- Design and deliver programming.
- Receive and make referrals both on and off campus.
- Assist learners in finding safe off-campus accommodations.
- Proactively engage students and their families by participating in campus events and planning informational sessions.
- Train and coach student staff to extend additional supports to learners.
- Build and maintain positive relationships with off-campus housing providers and community partners.
- Identify new opportunities for safe off-campus housing options.
- Ensure existing agreements are adhered to.
- Develop and maintain off-campus resources, ensuring inclusivity and cultural relevance.
- Build student community through programming, curriculum, and supports.
- Work closely with the Residence team, offering alternatives to those on the Residence wait list.
- Prepare students moving out of Residence with an understanding of rights and responsibilities for off-campus living.
- Respond to inquiries related to on and off-campus housing.
- Assist with significant events such as move-in, move-out, or unexpected urgent situations.
- Track and analyze key metrics.
- Conduct an annual assessment of the student housing experience.
- Develop an annual report on off-campus housing.
- Seek and work with the Manager to secure alternative funding sources to subsidize the cost of operating the Off Campus Housing department.
- Perform occasional evening and weekend shifts for program delivery, open houses, and Residence move-in/move-out.
Requirements
- Minimum 3 years of experience working in post-secondary environments or public housing.
- Minimum 3 years of experience problem-solving with diverse groups and supporting the removal of barriers to services for equity deserving communities.
- Minimum 3 years of risk management experience.
- Minimum 3 years of experience working with students from diverse backgrounds.
- Minimum 3 years of knowledge of instructional design and delivery.
- Minimum 3 years of marketing and communication experience.
- Minimum 3 years of experience working independently.
- Minimum 3 years of experience in presentation and communicating to audiences and groups of various sizes and make-up.
- Minimum 3 years of experience in creating, developing workshops, events, and training.
- Minimum 3 years of experience with assessment and analysis techniques.
- Minimum 3 years of experience in relationship building and management.
- Minimum 3 years of experience in coordination and leadership of a student staff team.
Skills
- Off campus housing services
- Resource management
- Student support
- Community partner relationship development
- Student-centric support
- Off-campus accommodation expertise
- Trend analysis
- Community concern assessment
- Collaboration
- Process development
- Program design
- Program delivery
- Referral management
- Event participation
- Informational session planning
- Student staff training
- Student staff coaching
- Relationship management
- Resource development
- Inclusivity
- Cultural relevance
- Community building
- Programming
- Curriculum development
- Residence waitlist management
- Student rights and responsibilities education
- Inquiry response
- Event assistance
- Metric tracking
- Data analysis
- Annual assessment
- Report development
- Funding acquisition
Location
- Onsite; North Campus (with occasional work at the Lakeshore Campus based on operational needs)
Work Type
- Part Time Support
- Full-time
Experience Level
- Minimum 3 years
Education Level
- 3 year diploma / degree or equivalent in Social Work, Education, Student Development, Equity and Inclusion, or related field
Salary/Compensations
- Min. $37.34 – Max. $43.18
Benefits
- An opportunity to have an impact with a post-secondary institution, poised to do great things.
- Diverse, hard-working, committed team of people who care about each other.
- Tools and technology that will allow you to succeed at your job.
- Amazing perks
- Highly supportive work culture
About the Company
- At Humber, we are a vibrant, diverse community of professionals dedicated to providing an exceptional learning experience for our students.
- Through our strategic vision and exciting new brand Builders of Brilliance, we are co-constructing a new model of polytechnic education for Ontario, Canada, and the world.
- We are committed to ensuring Humber offers the right programs, with the most effective teaching and learning approaches, to prepare exceptional leaders for our industries and communities.
- We offer a collegial, collaborative, inclusive environment in which each individual is supported to grow and bring their best each day.
- Student Housing is dedicated to enriching life at Humber by delivering inclusive, innovative, and industry-leading services.
- Guided by a commitment to a student-centered experience, we strive to create an environment where every interaction enhances the vibrancy of our community.
- With just over 1,750 bed spaces across two campuses and five buildings, our self-operated residence provides a supportive home-away-from-home for students throughout the academic year and summer.
- We operate 24/7, nearly 365 days a year, ensuring students have access to safe, affordable housing and the support they need to thrive.
- The December midyear break offers a unique opportunity for our team to take a brief pause, recharging before we welcome students and staff back to our vibrant community for the remainder of the academic year.
- Within Residence Services, our dedicated team oversees key portfolios: Residence Admissions, Off Campus Housing, Residence Operations, Front Desk & Summer Operations, and Residence Life.
- Together, we deliver exceptional service and foster a connected, inclusive, and thriving living environment.
Equal Opportunity
- Humber Polytechnic is committed to a workforce that reflects the diversity of our students and our city.
- We actively seek Indigenous Peoples and individuals from equity-deserving groups with demonstrated skills and knowledge to deal with all aspects of equity, diversity and inclusion in a post-secondary environment.
- Humber supports employment equity.
- Racialized workers, women, Indigenous workers, LGBTQ2S+ workers and workers with disabilities are encouraged to apply.
- For the purpose of statistical data collection, applicants are strongly encouraged to voluntarily self-identify.
- Humber’s diverse workplace also supports Francophone workers and young workers.
- Humber Polytechnic is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).
- Our Talent Acquisition team will work with applicants requesting accommodations at any stage of the hiring process.
- This document is available in alternate formats upon request.
- At Humber Polytechnic, all forms of discrimination and harassment are prohibited.
- All employees and applicants have the right to work in an environment that is free from discrimination and harassment.
- If you need assistance with concerns related to discrimination and harassment, please contact the Office of Human Rights and Harassment (humanrights@humber.ca).