Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Workplace Experience Coordinator role.
Rezi rewrites your resume against Samba's job description. Free.
Tailor your resume to this Workplace Experience Coordinator role.
Rezi rewrites your resume against Samba's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Workplace Experience Coordinator posting at Samba — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Workplace Experience Coordinator posting at Samba — free, in seconds.
About the Role
Samba is a media intelligence company that provides brands with a comprehensive picture of consumer attention. We are seeking a full-time Workplace Experience Coordinator based in New York to manage our New York office and support operations across US offices, primarily Chicago. This role is crucial for creating a welcoming and efficient environment, managing the physical office space, supporting daily operations, and collaborating with the global workplace team.
Responsibilities
- Oversee the New York and Chicago offices with the SF manager.
- Serve as the primary contact for general office support, liaising with building management on facilities.
- Submit and track tickets for repairs, desk setups, and space improvements.
- Conduct regular space audits, restock pantry supplies daily, and order supplies weekly.
- Coordinate internal moves, desk resets, and setup tasks.
- Assist with basic IT troubleshooting and conference room technology.
- Maintain a safe, secure, and well-functioning work environment.
- Monitor visitor access and coordinate security lists.
- Greet visitors and ensure they are comfortable.
- Potentially travel to support other office locations.
- Ensure compliance with health and safety legislation and maintain records.
- Support environmental and EHS initiatives.
- Maintain and update emergency procedures.
- Control incoming and outgoing mail and packages.
- Manage vendor relationships and ensure service quality.
- Maintain confidentiality and support data protection.
- Ensure compliance with local employment regulations.
- Partner with management and Finance to manage office costs and budgets.
- Research local vendors and support contract negotiations.
- Process invoices and payments.
- Oversee procurement and inventory of office supplies and swag.
- Act as an in-office point of contact for new joiners regarding office-related questions.
- Send welcome emails with office details to new hires.
- Support onboarding and offboarding logistics for local employees.
- Manage device distribution and inventory.
- Coordinate and support onsite and offsite employee events.
- Develop and uphold workplace standards and protocols.
- Foster a positive and collaborative office culture.
- Gather and analyze employee feedback to improve operations.
- Serve as a resource for employee inquiries.
- Facilitate internal communications regarding events and office updates.
- Coordinate recurring lunch deliveries and manage logistics.
- Provide regional coverage for global teammates.
- Participate in global projects like workplace surveys.
- Coordinate across time zones with international teams.
Requirements
- Minimum 3, preferably 5+ years of office operations experience.
- Familiarity with Google Workspace (Docs, Sheets, Calendar, Gmail).
- Slack experience is a plus.
- Comfortable managing multi-step projects from planning to completion.
- Confident managing vendors and performing light tech troubleshooting.
- Adaptable to shifting priorities.
- Passionate about fostering culture and community.
- Comfortable using and learning internal systems and engagement tools.
Skills
- Organization
- Communication
- Follow-through
- Proactiveness
- Detail-orientation
- Autonomous work
- Vendor management
- Tech troubleshooting
- Project management
- Interpersonal skills
Location
- New York
- Chicago
Work Type
- Full-time
- In-office (minimum 4 days/week)
Experience Level
- Minimum 3+ years
- Preferred 5+ years
Salary/Compensations
- $90,000 - $113,000 per year
Benefits
- Health insurance
- Wellness offerings
- Life insurance
- Disability insurance
- Retirement savings plan
- Paid holidays
- Paid time off (PTO)
About the Company
- Samba is a media intelligence company.
- We know what the world is watching, reading, and thinking about.
- Our data is built with the consent of over a billion people.
- The biggest brands use our data to make smarter decisions.
- We believe our data asset is culturally relevant and interesting.
Equal Opportunity
- Samba is an equal opportunity employer.
- We celebrate diversity and are committed to creating an inclusive environment for all employees.
- We strive to empower connection with one another, reflect the communities we serve, and tackle meaningful projects that make a real impact.