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About the Role

The YMCA Summer Work Student Exchange is a national program offering youth opportunities for personal development, second language improvement, and valuable employment experience. Participants are Canadian youth aged 16 or 17 who exchange with another community in Canada for 6 weeks during the summer, living with a host family and gaining intensive cultural and language immersion.

Responsibilities

• Plan, arrange, and oversee coordination of travel arrangements for program participants and chaperones.
• Manage the travel budget in coordination with the Manager.
• Provide administrative leadership, including overseeing expense claims, documentation processes, database maintenance, HR information systems, and program supplies.
• Lead staff training and support the development of training tools for summer staff, employers, and participants related to travel and administration.
• Collaborate with the national team in various program areas.
• Develop tools and support staff training to ensure effective high-quality program delivery.
• Coordinate and arrange participant and chaperone travel and logistics with travel providers, managing the travel budget with a focus on safety and efficiency.
• Hire, orient, train, and support Administrative Coordinators for national and regional support.
• Ensure timely and accurate submission of invoices and expense forms, and oversee payments and reimbursements.
• Manage the program database and documentation processes for staff, participants, and employers.
• Troubleshoot and problem-solve issues as they arise, keeping the Manager informed.
• Collaborate with HR and Payroll staff for accurate hiring and payment, and address payroll issues promptly.
• Perform other duties as assigned.

Requirements

• Knowledge and ability to integrate anti-racist, anti-oppressive, 2SLGBTQ-positive, critical disability, harm reduction, and strengths-based principles into practice.
• University Degree preferred or completion of Community College Diploma in Logistics, Administration, Business, Human Resources Management, or related fields.
• A minimum of 3 years in administrative work experience.
• Ability to communicate fluently in both French and English.
• Highly developed technical skills, including strong familiarity with Microsoft 365 software and ability to learn new e-platforms.
• Highly organized with experience managing large amounts of data in a fast-paced work environment.
• Previous experience training staff and developing training materials.
• Previous experience in a leadership role, working with post-secondary students.
• Well-developed interpersonal and relationship-building skills; ability to establish rapport and excellent communication with participants, staff, and volunteers; excellent written communication skills.
• Flexibility to travel within Canada several times per year.
• Commitment to diversity, equity, inclusion, and belonging.
• Experience in leading, developing, and implementing equity-focused initiatives that address systemic barriers.
• Commitment to the YMCA’s Mission, Vision and Values.
• Focus on the health, safety, and wellbeing of all children, youth, and vulnerable people, including understanding legal and moral obligations for reporting suspected child abuse.
• YMCA Competencies: Accountable, Relationship-Builder, Improvement-Orientated, Team Player & Leader, Equity and Wellbeing Promoter.
• Legally entitled to work in Canada.

Skills

• Microsoft 365 software proficiency
• Database management
• Documentation process management
• Administrative leadership
• Staff training and development
• Budget management
• Interpersonal skills
• Relationship building
• Written communication
• Problem-solving
• French language proficiency
• English language proficiency

Location

• 365 Bloor Street East/365, rue Bloor Est

Work Type

• Full Time
• Contract

Experience Level

• 3 years in administrative work experience
• Previous experience in a leadership role

Education Level

• University Degree preferred
• Community College Diploma in Logistics, Administration, Business, Human Resources Management, or related fields

Salary/Compensations

• $59,280

Benefits

• Total compensation package

About the Company

• The YMCA of Greater Toronto is a charity that ignites the potential in people, helping them grow, lead, and give back to their communities.
• Committed to helping employees reach their full potential and recognized as a great place to work.
• Offers meaningful jobs and the opportunity to make a difference.
• Contributes to over 170 years of providing opportunities for people to shine through various programs and services.
• Focused on building communities where people feel healthier and more connected.
• Committed to Diversity, Equity, Inclusion and Belonging.
• Strives to remove barriers to employment and recognizes that diverse staff enrich experiences.
• As an equal opportunity employer, invites applications from all qualified candidates.

Equal Opportunity

• As an equal opportunity employer, we invite applications from all qualified candidates including racialized people/people of colour, Indigenous Peoples, disabled people/people with disabilities and members of 2SLGBTQIA+ communities.
• If we can make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity so we can work with you to accommodate your needs.