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About the Role

The Charge Nurse provides clinical leadership and coordination of patient care activities during an assigned shift while maintaining responsibility for direct patient care as needed. In a rural hospital environment, the Charge Nurse functions as the on-site nursing leader, ensuring safe, high-quality, patient-centered care through effective communication, staffing coordination, problem solving, and collaboration with physicians and interdisciplinary team members. Leads the department in a manner which positively impacts the patient experience through staff training, accountability standards, and service excellence demonstrated in all interactions. Collaborates in the organization wide health-care delivery system and process design. The Charge Nurse promotes a culture of safety, accountability, teamwork, and excellent customer service while supporting the mission, vision, and values of the organization.

Responsibilities

Coordinates and oversees patient care activities during the assigned shift.
Serves as the clinical resource and leader for nursing staff.
Assigns patient care based on patient acuity, staff competency, and staffing levels.
Provides direct patient care as required.
Assists staff with complex patient care situations and clinical decision-making.
Ensures continuity of care through effective communication and patient handoffs.
Monitors patient flow, admissions, discharges, and transfers.
Maintains the nursing unit in compliance with all regulatory agency mandates, including the regulations of NYS DOH and The Joint Commission.
Serves as the communication liaison between nursing staff, providers, patients, families, and leadership.
Facilitates interdisciplinary collaboration.
Participates in shift reports, daily huddles, and patient care rounds.
Addresses patient and family concerns promptly and professionally.
Engages in patient satisfaction and meets the departmental standards for improvement.
Ensures patient/employee confidentiality is maintained.
Collaborates with senior leadership, interdisciplinary teams and other stakeholders in order to develop, implement and evaluate programs and services.
Communicates quantitative and qualitative information regarding the patient experience and staff engagement to the staff and the Interdisciplinary Patient Care Team that leads to the development and implementation of an action plan.
Understands and assists with management of variance reports and departmental budgets.
Manages unit supplies and processes requisitioning orders as needed.
Performs comprehensive nursing assessments.
Develops, implements, and evaluates individualized nursing care plans.
Administers medications and treatments according to physician orders and hospital policy.
Recognizes changes in patient's condition and initiates appropriate interventions.
Collaborates with physicians, advanced practice providers, rehabilitation, laboratory, imaging, pharmacy, and ancillary departments to coordinate care.
Coordinates staffing assignments during the shift and communicates the staffing plan effectively.
Adjusts assignments based on patient census and acuity and communicates the staffing plan effectively.
Assists with scheduling adjustments and communicates staffing concerns to leadership.
Monitors workflow to ensure efficient department operations.
Selects, orients, supervises and evaluates clinical staff.
Serves as a mentor and resource for nursing staff.
Assists with orientation and on-boarding of new employees.
Provides coaching and constructive feedback.
Promotes teamwork and professional development.
Performs time card management.
Reviews nursing documentation for completeness and regulatory compliance.
Ensures appropriate reporting of significant patient events.
Completes all unit staff performance evaluations (including probationary period and annual reviews).
Promotes compliance and is knowledgeable with CMS Conditions of Participation, Joint Commission standards, New York State Department of Health regulations, and hospital policies. Promotes staff adherence to these governing bodies.
Ensures adherence to infection prevention, medication safety, patient identification, and documentation standards.
Prepares and participates in performance improvement and continuous quality improvement activities. Promotes staff to understand and assist with quality improvement.
Assists with incident reporting and immediate follow-up of safety events.
Supports readiness for regulatory surveys, including The Joint Commission, CMS, and New York State Department of Health.
Implements changes for improvement that focus on quality, customer satisfaction and optimal financial performance.
Reviews and monitors through quality improvement processes, patient incident reports, actions taken and the resulting outcomes. Ensures that all deviations from standards have appropriate dispositions.
Interacts with quality and risk management personnel, integrating quality improvement efforts in the department of the hospital performance improvement initiatives.
Responds to emergency situations, including codes and rapid responses.
Participates in hospital committees and performance improvement projects as assigned.
Performs additional duties as assigned by nursing leadership.

Requirements

Bachelors' of Science in Nursing from an accredited school of nursing within 10 years of graduation, unless graduation from a program was completed prior to June 18, 2020.
A minimum of three (3) years' experience as a RN in the Emergency department or Medical Surgical Unit.
Leadership abilities required, or preferred within 180 days.
Current Registered Nurse (RN) license in the State of New York.
Current Basic Life Support (BLS) certification, or achieved within 180 days of employment.
Advanced Cardiac Life Support (ACLS) certification, or achieved within 180 days of employment.
Pediatric Advanced Life Support (PALS) certification preferred, or achieved within 180 days of employment.
Ability to walk throughout the hospital for extended periods.
Ability to lift, move, and assist patients in accordance with safe patient handling practices. Ability to move, transfer or lift patients with an individual effort equal to 35 lbs.
Ability to respond rapidly to emergency situations.
Frequent standing, walking, bending, and reaching frequently during a 12-hour shift.
Potential for exposure to chemicals, communicable diseases, and related medical waste.

Skills

Clinical leadership
Coordination of patient care
Direct patient care
Effective communication
Staffing coordination
Problem solving
Collaboration with physicians
Interdisciplinary team collaboration
Staff training
Accountability standards
Service excellence
Health-care delivery system design
Process design
Culture of safety
Teamwork
Customer service
Clinical resource
Patient acuity assessment
Staff competency assessment
Staffing level assessment
Complex patient care assistance
Clinical decision-making
Continuity of care
Patient handoffs
Patient flow monitoring
Admission monitoring
Discharge monitoring
Transfer monitoring
Regulatory compliance
NYS DOH regulations
The Joint Commission regulations
Communication liaison
Interdisciplinary collaboration facilitation
Shift report participation
Daily huddle participation
Patient care rounds participation
Patient and family concern resolution
Patient satisfaction engagement
Confidentiality maintenance
Program development
Service development
Program evaluation
Service evaluation
Quantitative information communication
Qualitative information communication
Staff engagement communication
Action plan development
Action plan implementation
Variance report management
Departmental budget management
Unit supply management
Requisition order processing
Nursing assessment
Nursing care plan development
Nursing care plan implementation
Nursing care plan evaluation
Medication administration
Treatment administration
Physician order adherence
Hospital policy adherence
Patient condition change recognition
Intervention initiation
Advanced practice provider collaboration
Rehabilitation department collaboration
Laboratory department collaboration
Imaging department collaboration
Pharmacy department collaboration
Ancillary department collaboration
Staffing assignment coordination
Staffing plan communication
Patient census monitoring
Staffing adjustment
Scheduling adjustment assistance
Staffing concern communication
Workflow monitoring
Department operation efficiency
Clinical staff selection
Clinical staff orientation
Clinical staff supervision
Clinical staff evaluation
Mentorship
New employee orientation
New employee on-boarding
Coaching
Constructive feedback
Professional development promotion
Teamwork promotion
Time card management
Nursing documentation review
Regulatory compliance review
Significant patient event reporting
Staff performance evaluation
Probationary period review
Annual review
CMS Conditions of Participation compliance
Joint Commission standards adherence
New York State Department of Health regulations adherence
Hospital policy adherence
Infection prevention adherence
Medication safety adherence
Patient identification standards adherence
Documentation standards adherence
Performance improvement participation
Continuous quality improvement participation
Quality improvement understanding
Quality improvement assistance
Incident reporting
Safety event follow-up
Regulatory survey readiness
Quality improvement implementation
Customer satisfaction improvement
Financial performance optimization
Quality improvement process review
Patient incident report review
Action taken review
Outcome review
Standard deviation disposition
Quality management interaction
Risk management interaction
Hospital performance improvement initiative integration
Emergency situation response
Code response
Rapid response participation
Hospital committee participation
Performance improvement project participation

Location

Rural hospital environment

Work Type

Full-time

Experience Level

3 years experience as RN
Leadership abilities

Education Level

Bachelors' of Science in Nursing

About the Company

Rural hospital environment