Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Enterprise Implementations Lead role.
Rezi rewrites your resume against Photon's job description. Free.
Tailor your resume to this Enterprise Implementations Lead role.
Rezi rewrites your resume against Photon's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Enterprise Implementations Lead posting at Photon — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Enterprise Implementations Lead posting at Photon — free, in seconds.
About the Role
Photon is seeking an individual energized by building and implementing solutions within the healthcare system. This role involves hands-on execution, driving technical and operational delivery for health system pilots and rollouts, and resolving integration blockers. The ideal candidate understands EHRs and pharmacy IT, thrives in ambiguous environments, and is motivated by customer success.
Responsibilities
- Own the technical and operational delivery of go-live for health-system pilots and full rollouts, working closely with sales to ensure a seamless handoff from closed deal to live customer.
- Marshal internal resources across engineering, product, and support to keep implementations moving.
- Diagnose and resolve the technical integration blockers that stall go-lives — spanning Epic Willow, HL7v2 trigger interfaces, NCPDP formatting, and data flows between health system pharmacies, PBMs, and e-prescribing networks.
- Lead change management within each customer organization — anticipating objections around benefit investigation, e-prior authorizations, patient financial assistance, and medication routing, and evangelizing Photon internally across analyst and operations teams.
- Represent Photon credibly with health-system stakeholders (pharmacy operations, IT, clinical) and drive alignment on metrics that matter to them, escalating to Photon leadership for CPO/C-suite-level conversations as needed.
- Partner with sales during late-stage deal cycles to ensure contracted scope, timeline, and promised ROI are actually deliverable from day one.
- Build and own the post-go-live value realization framework that proves ROI to the customer and supports expansion conversations.
- Weigh in on product and integration roadmap decisions where implementation experience should directly inform what Photon builds next.
Requirements
- 5+ years in healthcare IT delivery, implementation, or professional services, with direct, hands-on experience running enterprise health-system implementations from contract through go-live.
- Demonstrated experience personally driving cross-functional execution — coordinating engineering, product, and support resources to unblock a customer implementation.
- Hands-on experience with Epic Willow or comparable EHR pharmacy modules, including familiarity with the constraints faced by health-system Willow and Bridges (interfaces) analysts.
- Working fluency in HL7v2 interfaces, NCPDP standards (e.g., NCPDP NewRx), and e-prescribing networks such as Surescripts, along with PBM data flows.
- Experience managing complex, multi-stakeholder implementations in an enterprise health system environment, including navigating institutional inertia and competing internal priorities.
- Comfortable operating in an early-stage startup environment without a fully built-out delivery org already in place.
- Has personally built an implementation/delivery function from scratch, or run point on go-lives without a dedicated PM in place.
- Track record engaging executive-level stakeholders (CPOs, VPs of Pharmacy, CMIOs, revenue cycle leadership) at health systems.
- Experience running pilots in addition to full enterprise rollouts.
- Background at an Epic-adjacent organization or direct former Epic experience.
- Prior experience partnering directly with product/engineering to translate implementation learnings into roadmap decisions.
Skills
- EHR functionality
- Pharmacy IT
- Prescription data flows
- PBM data flows
- E-prescribing networks
- Epic Willow
- HL7v2 interfaces
- NCPDP formatting
- Change management
- Cross-functional execution
- Stakeholder management
- Product roadmap input
Experience Level
- 5+ years in healthcare IT delivery, implementation, or professional services
Salary/Compensations
- $170,000 – $200,000 USD annually + bonus
Benefits
- Equity
- Benefits
About the Company
- Photon gives patients ownership of prescriptions. Our platform enables clinicians to send prescriptions to patients via text, which saves them time by allowing their patients to shop between pharmacies. The vision is to help consumers save money by increasing transparency.
- Photon is reimagining how prescriptions move through the healthcare system — making it simpler, faster, and more transparent for patients, providers, and pharmacies alike.
- Our Values: Be a Pizza Rat, Make Rice, Put it in Orbit, Seek Buried Treasure, Grow in Darkness.