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About the Role
We are seeking insurance professionals with 5 years of commercial insurance experience, an active P&C license, and commercial transportation / trucking experience, for current and future opportunities within our Account Management career path. This role provides administrative, technical, and customer service support to the account team and assigned clients, ensuring accurate policy processing, supporting new and renewal business, and maintaining high service standards while minimizing risk exposure.
Responsibilities
- Deliver proactive, responsive service to clients and internal teams
- Communicate workload status and resolve service requests efficiently
- Support strong client and team relationships
- Process endorsements, audits, cancellations, reinstatements
- Manage certificates, ID cards, binders, invoices, and related documents
- Support policy issuance and documentation accuracy
- Assist or lead new and renewal business processes
- Prepare submissions and proposals
- Gather underwriting information and documentation
- Maintain accurate client and policy data in systems
- Monitor activities and ensure timely task completion
- Resolve billing discrepancies and support collections
- Ensure adherence to policies and minimize errors & omissions exposure
Requirements
- 5 years of commercial insurance experience
- Active P&C license
- Commercial transportation / trucking experience
Skills
- Customer service
- Policy processing
- New business support
- Renewal business support
- Risk minimization
- Underwriting information gathering
- Data maintenance
- Billing resolution
- Compliance adherence
Location
- Remote
- Hybrid
Work Type
- Remote
- Hybrid
Experience Level
- 5 years
- Entry-level support
- Intermediate
- Advanced
Salary/Compensations
- $70,000.00 - $90,000.00 annually
Benefits
- Competitive salaries and bonus potential
- Company-paid health insurance
- Paid holidays, vacations, and sick time
- 401K with employer match
- Professional growth and career progression opportunities
- Respectful culture and work/family life balance
- Community service commitment
- Supportive teammates and a rewarding work environment
About the Company
- Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Equal Opportunity
- Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.