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About the Role

Lead Brio’s loan servicing and onboarding team, directing day-to-day operations for a diverse and expanding portfolio of complex debt investments secured by commercial real estate. This client-facing role requires strong leadership, exceptional attention to detail, and a constant sense of urgency.

Responsibilities

• Ensure the team’s review of asset collection information from servicers is accurate and aligned with system accrual; direct timely follow-up on missing payments and sound judgment on the reasonableness of any accrual breaks.
• Direct the comparison of credit facility lending invoices to the system of record, ensuring discrepancies are resolved prior to release of payment.
• Provide final review and approval of monthly and quarterly servicer remittance information booked into the system by the team.
• Oversee the review of payoff information prior to repayments, ensuring timely repayment to financing counterparties, receipt of net remittance, and accurate recording of payoff activity within the system.
• Oversee wire memos for borrower draws, counterparty expenses, and intercompany funds movement, serving as the senior escalation point for exceptions.
• Own the daily reconciliation of cash activity to the activity recorded in the system, ensuring discrepancies are caught and resolved.
• Lead new loan pre-close meetings with the Blackstone team, direct the review of legal documentation, and ensure full onboarding of new asset and liability positions into the system.
• Direct the review of complex loan modification and maturity extension documentation, ensuring new terms are accurately recorded in the system.
• Serve as the senior point of contact for servicers, Blackstone asset managers, and financing counterparties, resolving escalated and complex issues.
• Manage the coordination and quality of work performed by the BREDS offshore operations team and its integration into Brio workflows.
• Ensure timely facilitation of KYC requests from servicers and financing counterparties.
• Review, finalise, and present monthly and quarterly investment portfolio analytics to senior management.
• Lead bi-weekly team calls and represent the team at weekly investment vehicle meetings with the broader Blackstone team.
• Manage, mentor, and develop a team of associates, setting priorities, allocating workload, and driving process improvement across the function.

Requirements

• Bachelor’s degree in finance, accounting, real estate or related discipline required (CPA or MBA a plus).
• 8+ years of experience in public accounting, Loan Servicing, Commercial Real Estate, or related portfolio accounting, ideally gained at a smaller, specialised firm.
• Proven people management experience, with a track record of building, mentoring, and holding teams accountable to high standards.
• High standards and ability to meet time sensitive deadlines.
• A self-motivated leader with a strong work ethic and attention to detail.
• Proactive and personally accountable; willing to take ownership of team outcomes.
• Adaptable and decisive; sets and adjusts team priorities as needed.
• Strong written and verbal communication skills, including with senior stakeholders.
• Strong leadership skills; able to lead and motivate a team in a fast-paced, results-oriented work environment.
• Excellent organizational and project management skills.
• Flexibility to adapt to evolving business strategies, depending on market dynamics.
• Adept in navigating and simplifying complex matters of law.
• Extensive contract review and negotiation experience.
• Experience in a variety of real estate finance matters (senior loans, mezzanine loans, intercreditors, securitisations, etc.).
• No visa sponsorship applicable for this role.

Skills

• Leadership
• Attention to detail
• Urgency
• Loan servicing
• Onboarding
• Debt investment analysis
• Commercial real estate finance
• Financing structures
• Asset and liability onboarding
• Draw funding facilitation
• Waterfall review
• Portfolio analytics
• Quality control
• Reconciliation
• Wire memo oversight
• KYC facilitation
• Contract review
• Contract negotiation
• Real estate finance
• Written communication
• Verbal communication
• Organizational skills
• Project management

Location

• London, UK

Work Type

• Hybrid

Experience Level

• 8+ years

Education Level

• Bachelor's degree

Benefits

• Salary Sacrifice Pension Scheme
• Private medical & dental insurance
• Birthday Leave
• Discretionary bonus scheme

About the Company

• Located within the iconic Shard our office space reflects who we are and how we work, with collaboration and efficiency in mind.