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About the Role

As a Senior Sales Support Specialist, you will be a key player in enhancing our sales operations through advanced support tasks. You will contribute significantly to team goals by managing critical sales data, streamlining administrative processes, and providing valuable insights to support our sales efforts. Your work will help optimize the efficiency and effectiveness of our sales team.

Responsibilities

Manage complex sales order processing and tracking.
Develop and update detailed customer quotes and proposals.
Maintain and analyze comprehensive sales performance metrics.
Conduct advanced product training sessions for sales staff.
Prepare high-quality sales documentation and presentations.
Update and manage intricate customer database records.
Organize and lead sales meetings and strategy sessions.
Provide robust customer service support and issue resolution.
Generate detailed sales analytics reports and insights.
Coordinate large-scale sales events and campaigns.

Requirements

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
Candidates must participate in interviews without the assistance of AI tools or external prompts.
Use of AI-generated responses or third-party support during interviews will be grounds for disqualification.

Skills

Advanced Order Management
Customer Relations
Data Analysis
Training Facilitation
Documentation
CRM Mastery
Presentation Skills
Problem-Solving

Location

Onsite

Work Type

Full-time

Experience Level

Senior