Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Virtual Desktop Operations Engineer role.
Rezi rewrites your resume against Barclays's job description. Free.
Tailor your resume to this Virtual Desktop Operations Engineer role.
Rezi rewrites your resume against Barclays's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Virtual Desktop Operations Engineer posting at Barclays — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Virtual Desktop Operations Engineer posting at Barclays — free, in seconds.
About the Role
Embark on a transformative journey as a Virtual Desktop Operations Engineer. At Barclays, our vision is clear –to redefine the future of banking and help craft innovative solutions. In this role, you will be at the forefront of delivering a secure, resilient, and high-performing virtual desktop experience that empowers colleagues across the organization to work effectively from anywhere. Your knowledge will play a key role in driving operational excellence, automation, and platform stability, directly supporting Barclays’ digital transformation targets. This is an exciting opportunity to work with technologies, solve sophisticated enterprise-scale problems, and grow your career within a global organization that values innovation, collaboration, and continuous development.
Responsibilities
- Build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms.
- Ensure the reliability, availability, and scalability of systems, platforms, and technology through software engineering techniques, automation, and best practices in incident response.
- Develop, deliver, and maintain high-quality infrastructure solutions to fulfill business requirements, ensuring measurable reliability, performance, availability, and ease of use.
- Identify appropriate technologies and solutions to meet business, optimization, and resourcing requirements.
- Monitor IT infrastructure and system performance to identify, address, and resolve potential issues, vulnerabilities, or outages.
- Use data to drive down mean time to resolution for incidents.
- Develop and implement automated tasks and processes to improve efficiency and reduce manual intervention using software scripting/coding disciplines.
- Implement secure configurations and measures to protect infrastructure against cyber-attacks, vulnerabilities, and other security threats.
- Collaborate with product managers, architects, and other engineers to define IT Infrastructure requirements, devise solutions, and ensure seamless integration with business objectives.
- Stay informed of industry technology trends and innovations.
- Contribute to the organization's technology communities to foster technical excellence and growth.
Requirements
- Requires in-depth technical knowledge and experience in their assigned area of expertise.
- Thorough understanding of the underlying principles and concepts within the area of expertise.
- Experience with Citrix technologies, including Citrix Cloud, CVAD, and Gateway.
- Background in Windows Server, Windows 11 Multi-Session, Active Directory, Group Policy (GPOs), DNS, certificates, and VDI profile management.
- Experience applying Site Reliability Engineering (SRE) principles to improve platform reliability, availability, scalability, and performance.
- Experience using monitoring, alerting, and telemetry tools such as Citrix Director, Citrix Analytics, Azure Monitor, Log Analytics, Splunk, Observe, and related platforms.
- Experience working within ITIL-aligned enterprise environments.
- Experience with scripting and automation using PowerShell, Terraform, Ansible, or similar tools.
- Risk and controls understanding.
- Change and transformation understanding.
- Business acumen.
- Strategic thinking.
- Digital and technology understanding.
- Job-specific technical skills.
- Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organization sub-function.
- Make evaluative judgements based on the analysis of factual information, paying attention to detail.
- Resolve problems by identifying and selecting solutions through the application of acquired technical experience and guided by precedents.
- Guide and persuade team members and communicate complex / sensitive information.
- Act as contact point for stakeholders outside of the immediate function.
- Build a network of contacts outside team and external to the organisation.
- Demonstrate Barclays Values: Respect, Integrity, Service, Excellence and Stewardship.
- Demonstrate Barclays Mindset: Empower, Challenge and Drive.
Skills
- Citrix Cloud
- CVAD
- Citrix Gateway
- Windows Server
- Windows 11 Multi-Session
- Active Directory
- Group Policy (GPOs)
- DNS
- Certificates
- VDI profile management
- Site Reliability Engineering (SRE)
- Citrix Director
- Citrix Analytics
- Azure Monitor
- Log Analytics
- Splunk
- Observe
- PowerShell
- Terraform
- Ansible
Location
- New York, NY
Work Type
- Onsite
Experience Level
- Senior
Salary/Compensations
- $75,000
- $135,000
About the Company
- At Barclays, our vision is clear –to redefine the future of banking and help craft innovative solutions.
- Barclays Values: Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right.
- Barclays Mindset: Empower, Challenge and Drive – the operating manual for how we behave.