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About the Role

Universal Music UK is seeking an Analytics and Insights Lead to join their UK central data, AI and technology team. This role offers a unique opportunity to contribute to a new chapter of growth and expansion, leveraging data, AI, and technology to drive innovation and creative strategies across the company. The ideal candidate is passionate about music, data, AI, and technology, with a knack for acquiring, analyzing, and communicating knowledge through data. Reducing complex problems into simple solutions and translating data into clear insights for stakeholders are key strengths for this role.

Responsibilities

Partner closely with labels to support artists as a senior voice focused on label strategy, stakeholder relationships, and insight storytelling.
Act as a senior Data & AI voice for labels, leading data strategy and aligning insight work with label priorities.
Build strong relationships with label teams to understand priorities, gather requirements, and shape analytical briefs.
Support core strategic research with artist, audience, market, and repertoire insight.
Collaborate with analysts to translate label questions into analysis, reporting, and actionable recommendations.
Utilize various data sources to identify key metrics and opportunities, feeding insights back to label teams.
Create clear narratives around artist performance, audience behavior, and campaign opportunities to guide business decisions.
Advise on data-related topics to ensure strategic projects, products, and reporting align with label needs.
Identify opportunities for new datasets, dashboards, features, or insight products to enhance business operations.

Requirements

Minimum of 4 years’ experience in analytics, insight, data strategy, audience research, or a related role.
Background engaging stakeholders in a consultative or strategic capacity.
Experience working closely with label, marketing, artist, media, or creative teams is advantageous.
Experience turning data and insight into clear recommendations that inform business decisions.
Experience leading analysis that supports artist strategy, campaign planning, audience development, or product development.
Experience working with analysts, data scientists, engineering, or product teams to turn business questions into reporting, tools, or data products.

Skills

Strong ability to turn data into clear insight, narratives, and recommendations.
Strong stakeholder management skills, with confidence working directly with label teams.
Ability to gather requirements and translate business questions into clear analytical briefs.
Experience wrangling data using SQL and BigQuery.
Comfortable working with partner, platform, and internal data sources.
Good understanding of artist, audience, campaign, and market performance metrics.
Ability to turn strategic priorities into actionable analysis, recommendations, and next steps.
Ability to present insight clearly to senior, creative, and non-technical stakeholders.
Comfortable working with analysts and technical teams to shape reporting, dashboards, and research.
Strong project management skills, with the ability to guide strategic work from brief to delivery.
Commercially minded, curious, and creative approach to problem-solving.
Good understanding of data, AI, and modern analytics tools.
Experience working within music, media, entertainment, or a related creative industry is advantageous.

Location

Work Type

Full-time

Experience Level

Minimum of 4 years’ experience

Education Level

Degree in a relevant field or equivalent practical experience.
A background in analytics, marketing, business, economics, music, media or a related discipline would be advantageous, particularly where it has involved data-led decision making.

About the Company

Universal Music is the world’s leading music company.
We are a commercial and innovative business that leads in everything it does.
Our team is passionate and dedicated, working across various functions from A&R to finance, legal to digital, and sales to marketing.

Equal Opportunity

Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities.
We recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.
We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles.
If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email UniversalMusicCareers@umusic.com.