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About the Role

BRIC seeks an Associate Director, Operations to oversee the day-to-day operations of BRIC's venues, including facilities and building management, rental events, and audience services. This role directly supervises managers and ensures BRIC's spaces are safe, welcoming, and revenue-generating in support of the organization's programming and mission.

Responsibilities

• Directly supervise the Operations Manager, Facilities & Building Management and the Operations Manager, Events & Revenue through mission-based goal setting, providing timely feedback, conducting performance assessments, and prioritizing workloads
• Oversee full time and part time staffing, scheduling, and training across Operations, Custodial, Public Safety, and Front-of-House Teams
• Train team members and reinforce standards of accountability, equity, and high customer service across the Operations team
• Oversee the overall operations of BRIC House, 75 Rockwell, and additional BRIC site, ensuring safe, clean, and compliant facilities
• Contribute to long-term planning for space use and facility needs across BRIC venues
• Coordinate capital projects at BRIC House within established scope, timeline, and budget
• Manage relationships with external facilities management companies and partner organizations
• Review and vendor selection for all building projects, preventative maintenance, and as needed repair work
• Respond in a timely manner to urgent building and facility needs, collaborating and communicating with any affected departments
• Manage Operations for BRIC Programming and Partnerships live events including generating cost estimates, calendaring shared spaces, and staffing
• Create and manage organization-wide event management software systems
• Coordinate with Programming teams to prevent possible calendaring conflicts
• Collaborate with internal BRIC departments on operational needs
• Provide input to departmental budget planning and track expenditures
• Set goals and report on operations performance including physical assets, revenue, audience services, and safety
• Implement strategic direction set by the Senior Director, Production & Operations

Requirements

• Bachelor's degree or equivalent experience
• 5+ years in operations or venue management at an arts, theater, or cultural organization, including staff management
• Demonstrated experience overseeing facilities, building operations, capital projects, and vendor relationships across multiple venues
• Track record of managing rentals, audience services, or earned revenue programs and meeting revenue goals
• Strong working knowledge of building systems, ADA and accessibility requirements, and health and safety compliance
• Proven ability to manage budgets, lead teams, and collaborate across departments at all levels of an organization
• Fluency in organizational planning and event management software such as Asana, Momentus, and Google Suites
• An emotionally intelligent, values- and results-driven leader who can inspire staff and collaborate across departments and at all levels of the organization
• Experience operationalizing equity within the operations

Skills

• Mission & Values Alignment
• Leadership & Team Management
• Building, Facilities & Capital Planning
• Programming, Partnerships, and Clients Management
• Cross-Functional Coordination & Reporting
• Communication & Relationship Building
• Commitment to Equity & Inclusion
• Organizational planning
• Event management software
• Asana
• Momentus
• Google Suites

Location

• Brooklyn

Work Type

• Full-time
• Onsite

Experience Level

• 5+ years

Education Level

• Bachelor's degree or equivalent experience

Salary/Compensations

• $65K - $80K

Benefits

• Paid time off
• 403B retirement plan
• Pre-tax transit cards
• Medical flexible spending plans
• 100% premium coverage for employee medical, dental and vision coverage

About the Company

• BRIC is a leading arts and media institution anchored in Downtown Brooklyn whose work spans contemporary visual and performing arts, media, and civic action.
• For over forty years, BRIC has shaped Brooklyn’s cultural and media landscape by presenting and incubating artists, creators, students, and media makers.
• As a creative catalyst for their community, BRIC ignites learning in people of all ages and centralizes diverse voices that take risks and drive culture forward.
• BRIC builds Brooklyn's creative future.
• BRIC is committed to building Brooklyn's creative future.
• We advance opportunities for visual artists, performers, and media makers.
• We present bold work that reflects diverse audiences and speaks to the world.
• We ignite learning in people of all ages.
• We unite Brooklyn through art and creativity to build community and make change.

Equal Opportunity

• BRIC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, military and veteran status, genetic information or any other factor which cannot be used as a basis for an employment decision.