About the Role
DoorDash is seeking a hands-on Strategy & Operations Associate to drive growth on the DoorDash Reservations Marketplace. This role involves defining and operationalizing merchant growth strategies, bridging the gap between Strategy & Operations, Merchant Success, Marketing, and Product. The associate will transform ambiguous problems into clear playbooks, design repeatable growth motions, and ensure effective execution by internal teams, reporting to a Strategy & Operations Director.
Responsibilities
- Define and operationalize how merchants grow their reservations on DoorDash.
- Turn ambiguous problems into clear playbooks.
- Design repeatable growth motions.
- Ensure internal teams are enabled to execute consistently and effectively.
- Own new business opportunities from 0-to-1 and 1-to-100 across GO and card-linking.
- Drive significant impact to elevate DoorDash's in-store business.
- Operate as a hands-on owner, leveraging AI as a force multiplier.
- Partner closely with cross-functional teams and external partners to bring new use cases to market.
- Identify and solve high-leverage new problems to grow DoorDash's in-store presence.
Requirements
- 7+ years of relevant experience in strategy, operations, consulting, banking, or a high-growth tech environment.
- Experience with 0-to-1 and 1-to-100 experience building a new product, program, or business line.
- Bias to action and agility, thriving in a fast-paced, constantly evolving environment.
- A "breakthrough walls" mentality, pushing the envelope of what's possible.
- Clarity of thought and executive communication skills.
- Ability to manage up and across DoorDash, engaging with senior leaders.
- Track record of building, leading, and developing high-performing teams.
- Maturity to attract, hire, and retain top talent.
- Customer and experience orientation, balancing consumer needs with partner economics.
- AI-native problem solver, using AI tools as a force multiplier.
- Consideration for employment will be given to qualified applicants, including those with arrest and conviction records, in accordance with applicable regulations.
Skills
- Strategy
- Operations
- Consulting
- Banking
- High-growth tech environment
- AI tools
- Executive communication
- Team leadership
Experience Level
- 7+ years of relevant experience
Salary/Compensations
- $170,000—$250,000 USD
Benefits
- 401(k) plan with employer matching
- 16 weeks of paid parental leave
- Wellness benefits
- Commuter benefits match
- Paid time off
- Paid sick leave
- Medical benefits
- Dental benefits
- Vision benefits
- 11 paid holidays
- Disability insurance
- Basic life insurance
- Family-forming assistance
- Mental health program
- Flexible paid time off/vacation for salaried roles
- 80 hours of paid sick time per year for salaried roles
About the Company
- DoorDash is a technology and logistics company focused on empowering local economies.
- Our mission is to be the go-to platform for any and all goods, not just food delivery.
- We are growing rapidly and changing constantly, offering opportunities for team members to share perspectives, solve new challenges, and own their careers.
- We are committed to supporting employees’ happiness, healthiness, and overall well-being.
Equal Opportunity
- We’re committed to growing and empowering a more inclusive community within our company, industry, and cities.
- We hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives.
- No employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status.
- We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply.
- We will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with applicable regulation.
- If you need any accommodations, please inform your recruiting contact upon initial connection.
