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About the Role

We’re seeking a web content manager to manage and update our CMS in Contentful. Sitting on the Enterprise Content Team, you will play a key role in ensuring consistency and governance across our web platforms.

Responsibilities

• Project manage content updates in Workfront platform.
• Review web requests for updates across the website.
• Manage the process of getting content created with writers.
• Ensure consistency with tags and processes in Welcome.
• Perform content updates on platforms: Edit and create new pages for all web platforms in Contentful CMS.
• Update content for advisors on Seismic.
• Work with creative on image sourcing and resizing.
• Send previews to project requesters.
• Coordinate content across platforms.
• Manage expiring content and broken links: Review broken links report and correct issues.
• Generate expiring content reports and manage updating them or sunsetting pages with page owners in Welcome.
• Check analytics and provide recommendations on pages.
• Support content governance: Conduct content audits to categorize all pages and make a determination on next steps based on goals, data, usage, etc.
• Manage content inventory.
• Govern videos across platforms to ensure they’re within compliance.
• Support content planning: Provide PowerPoint presentation support for content strategy.
• Use enterprise-approved AI tools to support your work while maintaining quality and compliance standards.

Requirements

• Hands-on experience with Contentful CMS
• Adobe Workfront experience
• Familiarity with Seismic
• Keen eye for brand consistency
• Project management and content operations experience
• Working knowledge of HTML
• Excellent verbal and email communication skills
• Familiarity with Associated Press style of writing
• Great organization skills, time-management, and effective communication
• Great inter-personal and relationship building skills
• Perform well under deadlines and be detail-oriented
• Comfort using AI content tools for drafting, summarization, and metadata, with strong editorial judgment to review and correct AI output
• Adaptability and comfort learning new content tools and platforms as the tech stack evolves
• Data literacy: comfort reading analytics and translating it into content recommendations
• Must be legally authorized to work in the United States, without the need for employer sponsorship/support now or at any time in the future.

Skills

• Contentful CMS
• Adobe Workfront
• Seismic
• Brand consistency
• Project management
• Content operations
• HTML
• Verbal communication
• Email communication
• Associated Press style
• Organization
• Time-management
• Inter-personal skills
• Relationship building
• Attention to detail
• AI content tools
• Data analysis
• Content governance

Location

• New York, NY

Work Type

• In-office three days a week
• Full-time

Salary/Compensations

• $70,930.00 - $106,390.00

Benefits

• Support and flexibility to achieve professional and personal goals
• Skill-building
• Leadership development
• Philanthropic opportunities
• Opportunities to build communities and grow your career
• Contemporary, supportive, flexible, and inclusive benefits and resources

About the Company

• At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals.
• Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.
• As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues.
• Explore our company benefits at www.guardianlife.com/careers/corporate/benefits.
• Benefits apply to full-time eligible employees.

Equal Opportunity

• Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.
• Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
• Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship.
• Guardian Life is not currently or in the foreseeable future sponsoring employment-based visas (e.g., such as an H-1B).