Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Alliance Ground International (AGI) is seeking an experienced Duty Manager to lead and inspire a team, with opportunities for career growth. The ideal candidate has at least three years of ramp agent experience and three years of progressive aviation management experience.

Responsibilities

• Supervise and direct the work of ramp/whse team members during aircraft unloading/loading and servicing.
• Create and manage schedules to ensure adequate staffing for all ramp operations.
• Assist the recruiting team with hiring and provide on-the-job training and professional development.
• Serve as the point person for customers and management to minimize or eliminate potential delays.
• Observe and enforce all AGI and Airline safety regulations and company policies.
• Ensure all GSE maintenance procedures are assigned and completed each shift.
• Read and interpret aircraft weight and balance loading instructions, hazardous materials identification labels, aircraft loading manifest, and log flight information for billing.
• Actively search for and report potential future business opportunities to station management.
• Assist with all ramp/whse team duties as needed, including safety walks, baggage/cargo handling, aircraft servicing, and operating GSE around aircraft.

Requirements

• Demonstrate strong communication skills to interact professionally with team members and customers.
• Be at least 18 years old.
• Possess a high school diploma, GED, or equivalent work experience.
• Have a valid driver’s license with a clean driving record.
• Be able to pass a drug screen.
• Be able to obtain airport security clearance, including an extensive employment, criminal record, and residence background check.
• Lift up to 70 pounds (32 kg) on a regular basis.
• Carry heavy items up and down jetway stairs.
• Climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods.
• Work outside in all types of weather, around jet and machinery noises.

Skills

• Ramp agent experience
• Aviation management experience
• Scheduling
• Hiring
• On-the-job training
• Professional development
• Customer service
• Safety regulations
• Company policies
• GSE maintenance
• Aircraft loading
• Billing
• Communication skills

Location

• Various shifts including nights, weekends and holidays

Work Type

• Full-time

Experience Level

• 3 years ramp agent experience
• 3 years progressive aviation management experience

Education Level

• High school diploma
• GED
• Work experience equivalent

About the Company

• Alliance Ground International (AGI) is an international ground handler that supports the airline industry.
• We are committed to delivering the aviation community quality services by maintaining the highest level of safety and supplying efficient, effective staff.
• The successful AGI team member brings their “A” game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!

Equal Opportunity

• Alliance Ground International is an equal opportunity employer.
• We celebrate diversity and are committed to creating an inclusive environment for all employees.
• AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.