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About the Role

CFSB is seeking a highly skilled and detail-oriented Team Lead to join our Financial Intelligence Unit (FIU) within the Compliance department. This individual will oversee and participate in the investigative process, ensuring timely and accurate case reviews, appropriate filings, and adherence to regulatory requirements. They will assist with workflow management, performance tracking, and maintaining high standards for FIU investigations and reporting.

Responsibilities

Conduct, review, and oversee investigation escalations, ensuring thoroughness, timeliness, and compliance with regulatory requirements.
Supervise the investigation escalation workflow, tracking progress and ensuring appropriate escalations and resolutions.
Prepare and review reports related to escalations, ensuring accuracy and clarity of case summaries, investigation findings, and recommended actions.
File Suspicious Activity Reports (SARs), ensuring compliance with regulatory guidelines and deadlines.
Provide ongoing mentoring and support to team members, fostering professional growth through knowledge-sharing, constructive feedback, and training.
Support the development and enhancement of procedures and guidelines for investigation escalations and reporting workflows.
Identify trends in escalated cases and collaborate on strategies for addressing systemic issues or control gaps.
Collaborate with internal stakeholders (IT, Legal, Risk Management, Business Units) for cohesive handling of investigations and regulatory reporting.
Assist in monitoring performance, drafting management-level summaries, and providing constructive feedback.
Stay updated on regulatory changes and AML/BSA typologies to ensure process alignment.
Lead and/or participate in special projects to enhance investigation escalation processes and controls.
Lead by example in adapting to evolving priorities in a dynamic environment and supporting team members through change.

Requirements

Strong knowledge of AML/BSA detection, investigation, and reporting processes, including SAR filing requirements.
Ability to assess complex investigation cases, identify potential risks, and recommend effective solutions.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) or related software.
Strong analytical, organizational, and problem-solving skills.
Excellent verbal and written communication skills.
Ability to work both independently and collaboratively in a team environment.
Deep Financial Crimes and AML/BSA regulatory knowledge.
Understanding of Bank Operations, Payments Services, and the financial services ecosystem.
Experience with financial services industry risks, fraud typologies, and regulations.
Familiarity with fintech partnerships and payment systems.

Skills

AML/BSA detection
Investigation
Reporting
SAR filing
Risk assessment
Problem-solving
Microsoft Office Suite
Analytical skills
Organizational skills
Communication skills
Teamwork
Financial Crimes knowledge
AML/BSA regulatory knowledge
Bank Operations understanding
Payments Services understanding
Financial services ecosystem understanding
Fintech partnerships familiarity
Payment systems familiarity

Location

Remote

Work Type

Full-time

Experience Level

Minimum of 5 years of experience in Compliance, Audit, or Internal Controls
Some experience in a supervisory role

Education Level

Bachelor’s degree in Business, Finance, Risk Management, Compliance, or related field; or equivalent work experience.
Professional certification (e.g., CAMS, CFE) is a plus.

About the Company

CFSB is a full-service payments, lending and banking provider that delivers global financial services through a personal approach.
CFSB offers a full range of banking services including ACH settlement services, pre-paid card issuance, and retail banking.
In addition to serving our general customer base, we also service various types of money service businesses and FinTech companies.