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About the Role

This role focuses on engaging with trial users and inbound leads to understand their business needs, demonstrate product value, and build relationships with prospective customers. You will manage the sales pipeline, maintain CRM records, and collaborate with sales and marketing teams to enhance conversion rates.

Responsibilities

• Reach out to trial users and inbound leads by phone, email and other channels, using conversations to understand their business needs and help them get value from the product.
• Deliver tailored product demonstrations that show how the software can help customers run their business more effectively.
• Build relationships with prospective customers, identify their challenges, and position the product as the right solution for them.
• Manage your sales pipeline, maintain accurate customer relationship management (CRM) records, and work closely with sales and marketing colleagues to improve conversion rates.

Requirements

• Experience selling software as a service (SaaS) products or other subscription-based solutions.
• Experience working with customers in the trades, construction or field service sectors.
• Familiarity with customer relationship management (CRM) systems such as HubSpot, Salesforce or similar platforms.
• An interest in industry trends and a willingness to learn more about the challenges customers face in their day-to-day work.

Skills

• Building relationships
• Helping customers find the right solution
• Speaking with people on the phone
• Listening
• Adapting approach
• Clear and simple communication
• Eagerness to learn
• Sales pipeline management
• CRM record maintenance

Location

• Office working (blended approach)

Work Type

• Blended approach to office working

Salary/Compensations

• Competitive salary

Benefits

• 25 days leave a year
• Health contribution
• Range of benefits to suit you
• Three charity days allocated

About the Company

• The Access Group is one of the largest UK-headquartered business management software providers.
• Provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC.
• Innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used.
• Over 9,300 talented individuals driving innovation and customer excellence.
• Committed to creating an inclusive, high-performing culture where everyone feels valued, respected, and empowered to thrive.

Equal Opportunity

• We believe in equality for all and the transformative power of diversity.
• Love Work. Love Life. Be You.