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About the Role
The Assistant Store Manager partners with and supports the Store Manager in all aspects of store functions, including sales generation, people development, operations, and visual merchandising. This role focuses on leading and guiding the sales team through effective communication, training, coaching, and development, while also being responsible for generating personal sales.
Responsibilities
- Monitor KPIs and sales results daily.
- Set daily goals during the morning brief.
- Embody the Selling Ceremony.
- Propose challenges to the team to motivate them to reach targets.
- Develop data collection and ensure data accuracy.
- Train and empower the team to develop customer loyalty.
- Train the team to recruit new clients through personalized relationships.
- Organize and monitor all back-office activities.
- Take actions to maintain an excellent level of cleanliness, facilities, and store maintenance.
- Prepare and monitor rolling inventory and annual fiscal inventory.
- Consistently maintain visual guidelines and standards of presentation.
- Lead by example in terms of presentation and grooming, ensuring the team represents the Brand.
- Communicate qualitative and proactive feedback on products and visual merchandising to Head Office.
- Monitor performance by setting clear daily/monthly targets.
- Build team spirit and an atmosphere that encourages performance and initiatives.
- Value/reward performance and manage underperformance with constant feedback.
- Coach in the moment.
- Discuss development actions with HR.
- Identify potential succession plans within the store.
- Communicate the Brand Strategy, upcoming events, and key company figures.
- Facilitate questions or concerns from the team regarding company goals.
- Develop curiosity and knowledge of competitors and local market trends.
Requirements
- Experience in a managerial retail role in a store/boutique setting.
- Knowledge/interest in art, photography, literature.
- Strong understanding of retail store operations and concepts.
- Proven ability to lead and motivate a team.
- Experience with client outreach and maintaining a client book.
Skills
- Sales Generation
- People Development
- Operations Management
- Visual Merchandising
- POS Transactions
- Customer Service
- Store Opening and Closing Procedures
- Inventory Management
- Team Leadership
- Coaching
- Performance Management
- Clienteling
Location
- Hudson Yards, Manhattan, NY
Work Type
- Full-time
Experience Level
- Managerial
Salary/Compensations
- $32 - $37 plus incentive
Benefits
- Paid holidays
- Vacation time
- Sick and personal time
- Medical insurance
- Dental insurance
- Vision insurance
- 401k matching
- Discounts on travel
- Discounts on entertainment
- Discounts on MJ products
- Access to discounts on other LVMH brands
About the Company
- Marc Jacobs International is a fashion brand driven by pioneering designs, an irreverent spirit, and the blend of the everyday and the extraordinary.
- The brand is characterized as rebellious, unpredictable, and original.
- Core brand pillars include: unexpected, utilitarian, urban, unisex, and unique.
- The company culture is NYC-inspired, valuing authenticity, standing out, and inclusivity.
Equal Opportunity
- Marc Jacobs International is committed to building an equitable and inclusive culture that values diversity of thought, background, and experience.
- The company encourages applications from candidates who may come from less traditional backgrounds or meet qualifications in different ways.
- Marc Jacobs International is committed to providing equal employment opportunities to all employees and applicants regardless of race, color, sex, sexual orientation, gender identity or expression, age, veteran status, national origin, religion, disability, or any other characteristic protected by federal, state or local law.