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About the Role

The Project Manager is responsible for leading strategic projects through their entire lifecycle, applying enterprise project management methodologies and industry guidelines. This includes managing internal team members and external vendors to meet project goals, addressing risks and issues, and exercising judgment in escalation and decision-making. Effective interaction with management at all levels is essential for driving organizational change and ensuring project success.

Responsibilities

Lead strategic projects through the full lifecycle using enterprise project management methodologies and industry best practices.
Manage activities and deliverables of internal teams and external vendors to achieve project objectives.
Identify, assess, and address project risks and issues, making informed decisions and escalating as necessary.
Act as a change agent, driving organizational change with maturity and flexibility.
Utilize strong soft skills to interact effectively with all management levels and stakeholders.
Oversee the coordination of business, IT, and external service provider teams.
Schedule and align activities to meet project milestones.
Address and escalate performance concerns to the Project Sponsor and functional managers.
Ensure effective communication among all project stakeholders to align objectives and resolve issues promptly.
Monitor and adjust project timelines, ensuring that projects stay on track and within scope.
Lead the development of business cases and project benefits during the initiation phase.
Develop and manage a detailed project scope, including any subsequent change orders, ensuring necessary approvals.
Create and maintain a detailed project schedule, addressing variances and ensuring successful execution.
Oversee the creation and maintenance of essential project deliverables, including Vendor Contracts, Communications Plan, Testing Plan, Training Plan, and Implementation Plan.
Ensure high quality and consistency in all project artifacts and outputs throughout the lifecycle.
Provide regular project status updates to stakeholders through team meetings, reports, and other communication methods.
Escalate issues and decisions appropriately with the Project Sponsor and PMO.
Advocate for the continuous improvement of the organization’s Project Management Methodology.
Perform all other duties as assigned.

Requirements

All candidates will be subject to a background check to determine employment eligibility.
For roles that require an NMLS you may be subject to a credit check.
5 to 7 years of project management experience leading strategic initiatives, with a strong focus on applying Project Management Institute (PMI) standards and guidelines.
Experience in implementing new software technology or managing system conversions is highly desirable.
Experience within the financial industry is considered a plus.
Work involves extensive personal contact with all levels of the organization.
This contact will require a significant level of diplomacy and confidence to effectively communicate project needs.
Work will involve motivating others to complete project activities or soliciting cooperation and it will be vital to maintain good working relationships with all departments.
Work will require strong planning, analytical and problem-solving skills with ability to think through details and tactics without losing sight of overall project goals.
Demonstrated business acumen and strong negotiation skills.
Highly developed oral and written communication skills, with strong presentation capabilities.
Proven ability to concurrently manage multiple projects at different stages of their lifecycle.
Excellent organization and time-management skills, with the ability to prioritize and meet deadlines independently.
Expertise in resource planning, project scheduling, and adjusting project plans as necessary.
Ability to synthesize and summarize both business and technical project status.
Extended working hours may be required, along with periodic travel to conferences and seminars, which may involve out-of-town trips.
The physical demands necessary to perform the essential functions of this role include standing for long periods, using hands to finger, handle, or feel, and the ability to talk and hear.
Occasionally, the employee may be required to walk, reach with hands and arms, stoop, kneel, crouch, or crawl.
Additionally, the role may involve lifting or moving up to 35 pounds.
Reasonable accommodations can be made to enable individuals with disabilities to perform these essential functions.

Skills

Project Management Institute (PMI) standards and guidelines
Implementing new software technology
Managing system conversions
Financial industry experience
Diplomacy
Confidence
Effective communication
Motivating others
Cooperation
Maintaining good working relationships
Planning
Analytical skills
Problem-solving skills
Business acumen
Negotiation skills
Oral communication skills
Written communication skills
Presentation capabilities
Managing multiple projects
Organization skills
Time-management skills
Prioritization
Meeting deadlines
Resource planning
Project scheduling
Adjusting project plans
Synthesizing project status
Summarizing project status

Location

Syracuse, NY

Work Type

Hybrid Model

Experience Level

5 to 7 years of project management experience

Education Level

Bachelor's degree is preferred
Project Management certification or training (e.g., PMP, Scrum Master) is beneficial but not required

Salary/Compensations

$75,699.51 to $113,549.27 annually

Benefits

Medical and Dental Insurance
401K with Employer Match
Holiday Pay
Paid Time Off

About the Company

Empower FCU Purpose: At every stage of life, positively impact members by providing affordable financial services.
Empower FCU Core Values: Fairness, Integrity & Honesty
Empower FCU Strategic Pillars: World-Class Employee Experience, Best-In-Class Member Experience, Growth for Impact, Shared Value in the Community.
A World-Class Employee Experience: We are at our best when we are developing genuine relationships, looking out for one another, freely and honestly sharing information, and working together. We succeed when we rise above our departments, roles, and individual interests to come together, to move forward together. Each of us plays a crucial role in creating a positive work environment and we encourage all our employees to actively contribute to embracing Empower’s values and supporting those around you.
Be Yourself, Belong with Empower: The strength of Empower is in the unique backgrounds, voices, talents, & experiences of each person. With a culture of belonging, we enable teamwork, spark innovation, and fuel success.

Equal Opportunity

Empower Federal Credit Union is an equal opportunity employer and does not discriminate on the basis of any legally protected status or characteristic including race, religion, ethnicity, color, national or ethnic origin, age, sex, sexual orientation, gender identity or expressions, transgender status, sexual or other reproductive health decisions, marital status, ancestry, citizenship status, physical or mental disability, genetic information/predisposition or carrier status, status in the uniformed services of the United States (including veteran status) or any other basis protected by applicable national, federal, state, provincial or local law.
Our Equal Employment Opportunity Policy Statement reaffirms our commitment.
Federal Labor Law Posters
New York Labor Law Poster
Employment Eligibility Notices
E-Verify
Right to Work
Empower Federal Credit Union is committed to equal opportunity to qualified persons without regard to basis of race, religion, ethnicity, color, national or ethnic origin, age, sex, sexual orientation, gender identity or expressions, transgender status, sexual or other reproductive health decisions, marital status, ancestry, citizenship status, physical or mental disability, genetic information/predisposition or carrier status, status in the uniformed services of the United States (including veteran status) or any other basis protected by applicable national, federal, state, provincial or local law.
Empower Federal Credit Union will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.
If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us through one of the methods below: a) Fax: 315.455.5423 b) US Mail: 1 Member Way Syracuse, NY 13212 c) Phone: 800.462.5000