About the Role
Reporting to the Digital Marketing Manager, this role executes and evolves O&B’s social media presence across multiple platforms. It involves mobile-first content creation, account and community management, paid social campaigns, and influencer relations for a diverse portfolio of brands.
Responsibilities
- Own content calendars, scheduling, publishing, and day-to-day account management for assigned restaurant brands.
- Monitor comments, direct messages, tags, and mentions, responding in a timely and brand-appropriate manner.
- Monitor brand sentiment and social conversations, escalating guest concerns and identifying engagement opportunities.
- Coordinate with restaurant teams to gather information, identify content opportunities, and ensure social channels reflect current priorities.
- Plan and execute paid social campaigns to support restaurant promotions, events, and marketing priorities.
- Track performance and provide clear recommendations to improve content, engagement, reach, and audience growth.
- Plan, capture, edit, and publish engaging, mobile-first content, focusing on Instagram Reels, Stories, and short-form video.
- Develop shot lists and mood boards, coordinating production schedules with restaurant operations and marketing teams.
- Collaborate with O&B’s Lead Photographer and Videographer during photoshoots, independently capturing supplementary social-first content.
- Conduct regular content days at O&B restaurants, independently capturing food, beverage, people, atmosphere, and behind-the-scenes moments.
- Write compelling, brand-appropriate social copy, adapting tone and messaging across diverse brands.
- Use tools such as Canva and CapCut to produce polished, on-brand assets efficiently.
- Thoughtfully use AI-powered and emerging tools to support content ideation, copy development, workflow efficiency, and performance analysis.
- Proactively identify timely trends, cultural moments, and restaurant stories for content creation.
- Maintain organized content libraries and ensure a consistent pipeline of usable assets.
- Identify and cultivate relationships with relevant food, lifestyle, hospitality, and local creators.
- Lead proactive influencer outreach and manage hosted visits, campaign activations, and paid partnerships.
- Develop briefing materials for influencer campaigns, communicating objectives, key messages, and content expectations.
- Monitor influencer coverage and track campaign performance.
- Collaborate with marketing, creative, and operations teams to support campaigns and business priorities.
- Attend occasional evening or weekend activations and content shoots.
- Follow onsite shoot and content-capture best practices.
- Contribute ideas and social-first thinking to broader marketing campaigns.
Requirements
- 4+ years of professional experience in social media, content creation, or a related role, ideally within hospitality, food, lifestyle, or a multi-brand environment.
- A portfolio demonstrating content personally conceived, captured, edited, and written for social media, including short-form video.
- Strong photography and mobile video-capture skills.
- Proficiency in tools such as Canva and CapCut.
- Excellent copywriting and editing skills, with the ability to adapt voice and tone across multiple distinct brands.
- Demonstrated experience managing social media accounts and engaging with online communities on behalf of a brand.
- Experience with Meta platforms and paid social advertising.
- Experience with content schedulers such as Sprout Social.
- Experience coordinating influencer relationships, hosted visits, or creator campaigns.
- Strong knowledge of social media platforms, trends, performance metrics, and publishing tools.
- Comfort using AI-powered tools to enhance day-to-day workflows, paired with sound judgment around accuracy, originality, and brand integrity.
- Strong collaboration and relationship-building skills.
- Ability to work effectively with restaurant operations, cross-functional teams, and external partners.
- Resourceful, proactive, and solutions-oriented.
- Ability to adapt to changing priorities in a fast-paced environment.
- Available to attend occasional evening and weekend shoots, events, and activations.
- Must include a link to your portfolio or relevant content samples with your application.
Skills
- Social Media Marketing
- Content Creation
- Mobile-First Content
- Instagram Reels
- Short-Form Video
- Community Management
- Paid Social Advertising
- Influencer Relations
- Canva
- CapCut
- Copywriting
- Editing
- Brand Voice Adaptation
- Meta Platforms
- Sprout Social
- AI Tools
- Trend Identification
- Performance Analysis
- Collaboration
- Relationship Building
Location
- Midtown Toronto
- On-site at restaurant venues
Work Type
- Full-time
- 12-month contract
- On-site
Experience Level
- 4+ years of professional experience
Salary/Compensations
- CAD 60000 - CAD 75000 - yearly
Benefits
- Paid vacation, sick, and personal day
- Comprehensive health, dental, and vision benefits, including enhanced mental health coverage
- Discounted gym membership
- Access to Employee Assistance Program
- Group life and disability insurance
- 50% dining discount at all O&B restaurants for you and up to three guests
- Employee Referral Program
- Professional Development Fund
About the Company
- Oliver & Bonacini is recognized as one of Canada’s leading hospitality companies, operating a collection of unique and innovative restaurants, event venues, and catering businesses across Ontario, Quebec, and Alberta.
- O&B credits its success to a strong corporate culture, where excellence in food, service, and experience is at the core of everything we do.
- The Marketing & Communications team is a collaborative group of creative and strategic thinkers across digital marketing, public relations, social media, graphic design, photography, and guest engagement.
- The team brings campaigns to life across a diverse portfolio of restaurants and experiences, always looking for new ways to stand out in a competitive hospitality landscape.
Equal Opportunity
- Oliver & Bonacini is committed to providing an inclusive recruitment process.
- We value and embrace diversity in all forms and encourage applicants from all backgrounds to apply.
- Our recruitment practices are designed to ensure fairness, equity, and opportunity for every candidate.
