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About the Role

Oversee asset protection operations across a group of stores, leading a team and driving execution of safety and shortage reduction programs. Collaborate with store leadership to mitigate risk and protect people, products, and experiences across Gap, Old Navy, Banana Republic, and Athleta.

Responsibilities

• Lead and manage AP Coordinators, Specialists and/or Service Representatives across multiple stores, providing coaching, development, and performance feedback.
• Implement and monitor shortage reduction and safety programs tailored to the needs of each in your area.
• Conduct and oversee investigations into theft, fraud, and policy violations, ensuring compliance with legal and company standards.
• Analyze data and incident trends to identify risks and recommend proactive solutions.
• Partner with store and regional leadership to align AP strategies with business goals.
• Ensure physical security systems are functioning and compliant with company standards.
• Collaborate with law enforcement and legal partners to support case development and prosecution.
• Promote a culture of safety, inclusion, and operational excellence across your area.

Requirements

• Strong leadership and coaching skills across multiple locations.
• Experience in investigations, surveillance, and shortage reduction.
• Ability to analyze data and apply insights to drive results.
• Excellent communication and collaboration skills.
• Knowledge of retail operations and asset protection best practices.