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About the Role

The RevOps Systems & Integration Lead owns how data moves across Totara's commercial stack, creating a single accountable owner for the data layer to ensure data is trustworthy, documented, native-first, and reportable end-to-end with minimal complexity. This role sits within Revenue Operations and collaborates across Finance, Commercial, Customer Delivery, and Product, owning Syncari and setting cross-system data standards. It also takes technical ownership of commercial tools lacking an internal owner, starting with Sage and ProjectWorks.

Responsibilities

Own Syncari administration and data flow rules.
Own cross-system data standards, including format, mapping, deduplication, and conflict handling.
Define, implement, and document account hierarchy and parent-child mapping rules.
Build deduplication and cleansing controls at the source, escalating to Syncari rules only when necessary.
Connect Athena (product usage data) into Syncari and ensure it flows correctly to Power BI and HubSpot.
Review the Syncari roadmap and integration backlog, proposing priorities for outstanding integration work.
Own the modelled data layer feeding Power BI, ensuring key business reporting is simple and reliable.
Ensure CRM, finance, project, and product usage data reconcile across systems.
Act as technical owner for commercial tools lacking an internal owner, initially Sage.
Provide system knowledge, first-line support, and vendor liaison for ProjectWorks.
Systematize routine administration to minimize or delegate over time.
Work with IT on access, security, and compliance, ensuring controlled and tested changes.
Document systems and data flows for non-specialists.
Communicate stable system requirements and operating rules to system administrators.
Maintain documentation in a single source of truth, reviewing and sunsetting outdated material.
Support training and knowledge sharing to distribute system understanding.
Onboard acquired businesses' tools into the stack.
Support the data room and analytics layer for due diligence.

Requirements

Strong CRM experience, with HubSpot experience strongly preferred.
Hands-on experience with at least one iPaaS, Master Data Management, or ETL/ELT platform.
Experience modelling data for business intelligence, with Power BI as the target.
Experience working across business and technical teams, owning problems end-to-end.
Experience administering or supporting business systems and acting as a liaison with external vendors.

Skills

Demonstrable bias for simplicity, showing where complexity was removed.
Ability to explain complex systems simply to non-technical stakeholders.
Fixes root causes rather than symptoms and challenges unnecessary tooling.
Strong collaboration and influence without formal authority.
Working knowledge of APIs, integrations, and data mapping.
Strong documentation discipline, producing lean, accessible, and maintained material.
Working knowledge of SQL and cloud data tooling (preferred).
HubSpot Datasets and reporting tooling (preferred).
Lean and/or Six Sigma (preferred).
Finance-system administration (Sage or similar) (preferred).

Location

Global

Work Type

Full-time

Experience Level

Relevant professional experience

Education Level

No specific degree is required.

Benefits

Enhanced Parental Leave
Private Healthcare
Life Insurance 4x Salary
Professional Development Opportunities
Annual Wellbeing Allowance
New Joiner home working set-up allowance
Additional Paid Leave: Birthday off, Working days between Christmas and New Years Eve

About the Company

Totara is a global learning platform trusted by over 1,500 organizations and 21 million users worldwide.
We help organizations build workforce readiness through flexible learning, compliance, and talent development solutions designed for complex and highly regulated environments across both public and private sectors.

Equal Opportunity

At Totara, we believe diverse perspectives make us stronger. We welcome applications from people of all backgrounds and experiences.
If you're excited about this opportunity but don't meet every requirement, we'd still love to hear from you.
We hire based on skills, leadership, potential and the unique experiences people bring to our team.