Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

OX Security secures the AI-driven SDLC from prompt to production, eliminating critical, real-time risks from AI code generation. We are seeking an Enterprise Account Manager to manage existing customer relationships across the East Coast and Canada, focusing on renewals, retention, and account growth. This role involves partnering with Customer Success, Sales Engineering, Marketing, and Product to maximize customer value and identify expansion opportunities, acting as a trusted advisor to enterprise clients.

Responsibilities

Own a portfolio of enterprise customers across North America, serving as the primary commercial point of contact.
Drive the end-to-end renewal process, ensuring timely, predictable, and successful renewals.
Build trusted executive relationships and understand each customer's business goals and security initiatives.
Identify upsell and cross-sell opportunities in partnership with Customer Success and Sales Engineering.
Develop account strategies that drive customer retention, growth, and long-term success.
Lead commercial negotiations, pricing discussions, and contract renewals.
Collaborate cross-functionally to ensure a seamless customer experience throughout the customer lifecycle.
Maintain accurate forecasts and account activity in Salesforce while consistently achieving renewal and expansion targets.

Requirements

4+ years of experience in Enterprise Account Management, or Enterprise Sales within a B2B SaaS company.
Proven track record of managing enterprise customers and consistently achieving renewal and expansion targets.
Experience leading commercial conversations with executive-level stakeholders.
Strong understanding of enterprise SaaS subscription models, renewals, and account growth strategies.
Excellent relationship-building, negotiation, and communication skills.
Experience working cross-functionally with Customer Success, Product, Marketing, and Sales teams.
Experience in cybersecurity or infrastructure software is a strong advantage.
Self-driven, highly organized, and comfortable working in a fast-paced startup environment.

Skills

Relationship-building
Negotiation
Communication
Salesforce

Location

East Coast
Canada

Work Type

Full-time

Experience Level

4+ years

About the Company

OX Security secures the AI-driven SDLC from prompt to production.
We eliminate critical, real-time risks from AI code generation through cloud runtime by doing what conventional tools can’t: unifying development and cloud context to stop vulnerabilities right at the source.
At OX, we’re building the future of cybersecurity for the AI era.
If you’re looking to work on disruptive technology with an amazing team, you belong here.