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About the Role

Elara Caring offers a unique opportunity to significantly impact the growth of the home care industry. Employees play a crucial role in fulfilling our mission by providing the Right Care, at the Right Time, in the Right Place.

Responsibilities

• Coordinate and schedule personal care services, including coverage for planned and unplanned absences
• Maintain accurate client service records, plans of care, caregiver schedules, and required documentation
• Review and manage service authorizations and contract-specific requirements
• Monitor reports to ensure accuracy in billing, payroll, utilization, and service delivery
• Support branch growth initiatives and operational planning efforts
• Ensure ongoing compliance with all licensures, payer, contract, and regulatory standards
• Provide guidance, coaching, and support to caregivers to promote performance and engagement
• Ensure caregiver compliance with required trainings, certifications, health assessments, and in-services
• Conduct caregiver orientations as required
• Collaborate with payroll and timekeeping teams
• Monitor daily service delivery to ensure adequate caregiver availability and coverage
• Monitor systems to confirm authorizations align with scheduled services and Review utilization reports
• Communicate professionally and effectively with caregivers, clients, case managers, and leadership
• Represent Elara Caring in a professional and positive manner within the community
• Perform additional duties and projects as assigned to support team and organizational success

Requirements

• High School Diploma or GED required
• Associate or bachelor’s degree preferred
• Experience working with elderly or disabled populations preferred
• Five (5) years of experience in a fast-paced office or healthcare environment preferred
• Working knowledge of Medicare/Medicaid and home care operations preferred
• Strong computer proficiency and documentation skills
• Excellent organizational and multitasking abilities
• Professional verbal and written communication skills
• Strong leadership, coaching, and motivational skills
• Ability to thrive in a fast-paced, high-volume environment
• Bilingual fluency (Spanish, Mandarin/Cantonese, Russian, or Portuguese) may be required based on location
• Reliable transportation and ability to travel locally and occasionally to support audits or operational needs

Skills

• Computer proficiency
• Documentation skills
• Organizational abilities
• Multitasking abilities
• Verbal communication skills
• Written communication skills
• Leadership skills
• Coaching skills
• Motivational skills

Location

• Medford, New York

Work Type

• Full-Time
• On-Site

Experience Level

• Five (5) years of experience in a fast-paced office or healthcare environment preferred

Education Level

• High School Diploma or GED
• Associate or bachelor’s degree preferred

Salary/Compensations

• $22-24 per hour

Benefits

• A broad range of benefits are offered.

About the Company

• At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry.
• Here, each employee has the chance to make a real difference by carrying out our mission every day.
• Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place.

Equal Opportunity

• We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements.
• Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.
• If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruiting@elara.com.