Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

We're looking for a Solution Architect who thrives on solving complex business challenges through smart, scalable technology solutions. This is a unique opportunity to shape the future of our digital landscape by blending technical insight with creativity and business acumen. You’ll work at the heart of our Change Gateway process, guiding initiatives from early-stage problem framing through to solution design and delivery. Collaborating with a Virtual Team of technical and business experts, you’ll lead the creation of solution visions that are innovative, practical, and aligned with our strategic principles.

Responsibilities

Translate business needs into clear, actionable technical solutions.
Lead multi-disciplinary teams through ideation and solution development.
Develop solution visions and high-level designs that balance innovation, feasibility, and value.
Collaborate with delivery teams to ensure smooth implementation and alignment with design intent.
Engage with stakeholders across business and technology to ensure shared understanding and buy-in.
Present solutions to governance forums with clarity and confidence.

Requirements

Experience designing solutions across the Microsoft Power Platform ecosystem
Strong understanding of application development, integration, and cloud platforms.
Skilled in producing solution documentation, including solution visions and high-level designs.
Evidence of excellent communication and facilitation skills – you are recognised for leading discussions with business and technology stakeholders and can translate technical to non-technical stakeholders
Comfortable navigating ambiguity and driving clarity. You are curious and open-minded in exploring how best to leverage the existing technology landscape to deliver meaningful customer and business outcomes
You don’t need to be an expert in every technology we use—but you should bring deep expertise in the Microsoft Power Platform eco-system, along with a broad understanding of how the others contribute to end-to-end solutions.

Skills

Microsoft Power Platform
Application development
Integration
Cloud platforms
Solution documentation
Communication
Facilitation
Microsoft D365
Azure Logic Apps
Azure Functions
Azure DevOps
NServiceBus
Azure Service Bus
Workday
Anaplan
Microsoft 365
Azure AI
Microsoft Copilots

Location

London

Work Type

Permanent
Full-time
Hybrid
Flexible working patterns

Experience Level

Dependent on experience

Salary/Compensations

£80,000-90,000

Benefits

Extensive opportunities for personal and career development
Health plan
Gym memberships
Mental health support
Courses
Mentorship
Promotions
25 days holiday entitlement, with the option to buy extra or sell days
Generous pension
Various Family Friendly Policies, including enhanced maternity pay, carers and dependants leave
Employer provided benefits such as Private medical insurance, virtual GP, Critical illness cover, Life assurance cover
Choice of voluntary benefits including Technology scheme, Cycle to work scheme, Will-writing service
Gym membership discounts
Fully equipped on-site gym open 24/7 in London only

About the Company

At the Financial Ombudsman Service, we’re working to enhance our service by setting the standard for modern, efficient, accessible alternative dispute resolution. With the customer at the heart of everything we do, we have already delivered significant improvements in the service we offer and 2026 will see us continue with our ambitious agenda.
We are a values led organisation. Our values define our culture, influence our decisions, and underpin our vision and strategy. They set out how we play our PART through Purpose, Ambition, Respect and Trust.

Equal Opportunity

We celebrate diversity and are committed to creating an inclusive environment for all team We view diversity as fundamental to our success and welcome applications from underrepresented groups across all communities.
The Financial Ombudsman is an Equal Opportunity Employer.
We are proud to be a Disability Confident Leader and, under the scheme, will progress a fair and proportionate number of disabled applicants who meet the minimum criteria to interview.