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About the Role

Working as part of a team in the dedicated Style Studio as a Personal Stylist, you'll play an active role in achieving our brand ambition. You'll conduct exciting and inspirational styling consultations for our customers, host style talks, share fashion trends and offer instant style advice to our 'walk-in' customers. Your love of fashion will help our customers find pieces they will fall in love with, delivering a unique and memorable experience that is personalised and sees customers returning time and time again.

Responsibilities

Conduct styling consultations, host style talks, and share fashion trends.
Offer instant style advice to walk-in customers.
Navigate a wide range of brands to find suitable pieces for customers.
Utilize knowledge of color analysis, body shape profiling, and consultative selling to generate sales.
Support the department with general shop-keeping tasks and customer service.
Engage new customers through social media channels.
Create 'fashion theatre' on the shop floor to drive sales and profit.
Act as an ambassador for the John Lewis brand.

Requirements

A passion for fashion and styling.
Excellent customer service skills to build rapport with customers.
Great organization skills to manage scheduled appointments.

Skills

Fashion and styling expertise
Customer service
Organization
Color analysis
Body shape profiling
Consultative selling
Social media engagement
Content creation
Fashion theatre creation

Location

Stratford (John Lewis & Partners), 101 The Arcade, London, London, E20 1EL

Work Type

Permanent
Varied hours of part time work up to 35 hours
Across seven days to include early starts, late finishes, evenings and weekends
Flexible working
Flexible or compressed hours
Job sharing
Shorter hour contracts

Experience Level

Partnership Level 9

Salary/Compensations

£31,300.00 - £37,000.00 Annual

Benefits

Night Premium at a rate of £4.25 per hour for time worked between 22:00 - 06:00
Enhanced Hours Premium arrangements

About the Company

The largest employee-owned business in the UK.
Home of John Lewis and Waitrose brands.
Partners are driven by the purpose to build a happier world.
Focused on being brilliant at retail, continuing to innovate, adapt, and diversify.
Committed to Never Knowingly Undersold on price, quality, and service in John Lewis.
Passionate about serving food-lovers in Waitrose.
Partners share responsibility of ownership and its rewards.
Encourages voices to contribute to success, working together through good and challenging times.
Upholds behaviors and treats everyone with kindness and respect.
Creates an environment where Partners belong, are free to be themselves, and can thrive.
Supports individual and collective growth.

Equal Opportunity

Some roles are subject to pre-employment vetting (which may include DBS checks).
DBS checks will be carried out by a third-party registered body.
Financial probity checks may also be required for some roles.
Encourages applying as soon as possible as vacancies can close early.
Supports a good work-life balance.