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About the Role
We are seeking a Customer Service Technician in the field of fire protection for our Berlin location. Join a team that values collaboration, trust, and mutual support within an international environment.
Responsibilities
- Install and assemble sprinkler systems at customer sites.
- Lay and connect pipelines professionally and ensure reliable system commissioning.
- Perform maintenance and repair work to ensure system functionality.
- Advise existing customers on our services.
- Participate in the on-call service.
Requirements
- Completed vocational training, e.g., as a heating installer, sanitary, heating, and air conditioning mechanic, or in a comparable technical field.
- Ideally, initial professional experience in a technical environment.
- Knowledge of relevant regulations and guidelines such as VDE, DIN, or VdS is advantageous.
- Work independently, reliably, and service-oriented.
- Interact with customers in a friendly and professional manner.
Location
- Berlin
- Berlin and surrounding area
Work Type
- Full-time
Experience Level
- Entry-level
- Some professional experience
Education Level
- Vocational training
Benefits
- 30 days of vacation
- Modern IT equipment
- Fully equipped service vehicle
- Extensive and intensive onboarding with a structured training plan tailored to prior knowledge
- Two-day welcome event and a ten-week onboarding program
- Access to internal training library and needs-based technical training
- Attractive conditions for company bicycle leasing
- Accident insurance covering professional and private use
- Corporate Benefits
- Capital-forming benefits