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About the Role

Lead a high-performing team to deliver exceptional guest experiences, overseeing all aspects of daily operations including service, beverage programs, and creating a vibrant late-night atmosphere. Drive operational performance, revenue growth, and brand presence while shaping memorable experiences and inspiring your team.

Responsibilities

• Manage and oversee daily operations, ensuring seamless service execution across the dining room, bar, and lounge environments.
• Maintain comprehensive knowledge of all food and beverage menus, championing a refined dining experience and a best-in-class cocktail and beverage program.
• Partner with the management team to plan, curate, and execute a dynamic calendar of live entertainment and special events.
• Collaborate with marketing and leadership teams to contribute creative ideas and initiatives that support brand awareness and guest acquisition.
• Build and maintain strong relationships with guests, team members and senior leadership, fostering a culture of excellence and exceptional service.
• Lead, inspire, and develop the management and front-line teams to consistently exceed service expectations and performance standards.
• Oversee financial and operational reporting including sales performance, payroll, scheduling, inventory control, and labour management.
• Ensure compliance with all health, safety, security, and licensing requirements.
• Identify opportunities for operational improvement, revenue growth, and cost efficiencies while maintaining premium guest experience standards.

Requirements

• Progressive senior management experience within the hospitality industry, ideally in premium, high-volume restaurants.
• In-depth knowledge of hospitality operations, elevated service standards, and guest experience design.
• Strong knowledge of food and beverage operations, including wine, spirits, cocktail programs, and beverage cost controls.
• Demonstrated ability to provide strong, visible leadership in a fast-paced, high-performance environment.
• Excellent communication and interpersonal skills.
• Strong financial and business acumen, including experience with budgeting, forecasting, P&L management, labour planning, and revenue optimization.
• Proven operational planning and execution skills across service, events, and high-volume guest flow.
• Strong problem-solving and decision-making abilities.
• Maintains awareness of industry trends, guest preferences, and the competitive landscape.
• Ability to work flexible hours, including evenings, weekends, and peak operating periods.
• Legally eligible to work in Canada.

Skills

• Leadership
• Team development
• Financial management
• Operational planning
• Problem-solving
• Communication
• Interpersonal skills
• Guest experience design
• Food and beverage operations
• Beverage cost controls

Location

• Canada

Work Type

• Full-time

Experience Level

• Senior management

Education Level

• WSET or equivalent beverage education considered an asset

Salary/Compensations

• CAD 80000 - CAD 100000 - yearly (plus gratuities)

Benefits

• Shared gratuities
• Paid vacation, sick, and personal day
• Comprehensive health, dental, and vision benefits, including enhanced mental health coverage
• Dining allowance & clothing allowance
• Discounted gym membership
• Access to Employee Assistance Program
• Group life and disability insurance
• 50% dining discount at all O&B restaurants for you and up to three guests
• RRSP matching
• Employee Referral Program
• Professional Development Fund

About the Company

• Aera is an upscale flagship restaurant featuring a cocktail bar, sushi counter, and luxuriously appointed dining room and rooftop terrace.
• The menu highlights a seasonal raw bar, a handsome selection of steaks and chops, and inventive twists on classic comfort food.
• The team is passionate about providing polished, attentive, and intuitive hospitality.
• Oliver & Bonacini is one of Canada’s leading hospitality companies.

Equal Opportunity

• Oliver & Bonacini is committed to providing an inclusive recruitment process.
• We value and embrace diversity in all forms and encourage applicants from all backgrounds to apply.
• Our recruitment practices are designed to ensure fairness, equity, and opportunity for every candidate.