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About the Role

As a Senior Business Development Manager - The Americas, you will own the commercial growth of the M&I brand across our M&I sales portfolio, winning and renewing supplier participation, driving new bookings, and maximizing rebookings and account value. You will join a growing team of experienced, passionate people who bring creativity, precision, and purpose to everything they do. This is a permanent full-time opportunity reporting to the Global Director of Sales.

Responsibilities

Own a personal sales quota within the M&I supplier sales portfolio, delivering against annual revenue targets across new business, renewals, and upsell.
Build and manage a healthy pipeline of qualified supplier prospects, sourcing opportunities through market research, referrals, and industry events.
Manage the full renewal cycle, from early identification of expiring contracts through negotiation and rebooking, maximizing retention across your portfolio.
Identify opportunities for sponsorship, premium placements, and multi-property or multi-event commitments to increase account value.
Maintain an accurate, current pipeline in Salesforce, recording customer interactions, deal stages, next steps, and forecasts.
Provide coaching and deal-shaping support to Business Development Executives, Business Development Managers, and Account Managers, sharing best practice and market intelligence.
Occasionally work outside standard hours to support events or meet key deadlines.

Requirements

Proven ability to prospect, qualify, negotiate, and close supplier deals.
Track record of meeting or exceeding targets in a B2B events, hospitality, or conference environment.
Ability to build trust with senior supplier contacts, including hotel-group leaders, venue owners, and destination marketers.
Ability to sustain productive long-term relationships.
Sound judgment on pricing, value, and deal risk, working within policy and knowing when a strategic exception or senior escalation is required.
Systematic approach to renewals: early identification, account preparation, tailored proposals, negotiation, and timely close.
Consistent, accurate use of Salesforce, maintaining reliable interaction history, deal stages, next steps, and forecasts.
Strong understanding of the hosted-buyer event landscape, competitor activity, supplier priorities, and relevant hospitality or MICE market developments.

Skills

Business Development
Selling
Relationship Building
Commercial Judgement
Renewal and Rebooking Management
CRM and Pipeline Discipline
Market and Competitor Awareness
AI and Data Fluency
Coaching and Mentoring
Complex Deal Shaping
Cross-Functional Collaboration

Location

Borough, South London (SE1 1EP)

Work Type

Hybrid
Permanent
Full-time

Experience Level

Senior

Salary/Compensations

£65,000 OTE in year one (uncapped)

Benefits

28 days holiday plus UK bank holidays, with additional days awarded for length of service.
A centrally located London office with a summer terrace within walking distance of the world-famous Borough Market.
Regular employee social events supported by our Happiness & Culture team.
Monthly contribution towards Bupa private health insurance (post probation).
Employee Assistance Program offering confidential wellbeing support.
Enhanced maternity and paternity leave to support growing families.
4 pm Friday finish!

About the Company

M&I, launched in 2006, brings together high-calibre meeting planners and exhibitors from the hospitality industry through a series of standout events across Europe, the Middle East, and the Americas.
Our portfolio includes M&I Expo, M&I Flagship, M&I Healthcare, and M&I Luxe.
We create beautifully crafted events that spark meaningful engagement, from curated 1-2-1 meetings to immersive moments that showcase exceptional destinations, hotels, venues and MICE services.
Our events take place across Europe, the Americas and the Middle East in some of the world's most extraordinary destinations.
M&I is part of Worldwide Events Group, founded in 2007 and now a recognised leader in global MICE and luxury travel.
Across our events, we bring people together and facilitate meaningful relationships, a philosophy we call H2H, human-to-human connection.
Innovation drives our evolution. We’re embracing the role of agentic AI to elevate personalisation, streamline event design and create smarter, more intuitive experiences for our global communities.
Alongside M&I, Private Luxury Events champions the ethos Expect the Extraordinary, delivering world-class experiences to the Luxury Travel community through Amour, Private Luxury, TFest and Ultra.

Equal Opportunity

We foster an environment where everyone feels respected, valued, and able to thrive.
We welcome individuals of all backgrounds, identities, and lived experiences, including differences in gender identity, orientation, expression, age, race, ethnicity, physical or mental ability, neurodiversity, religion or belief, and socio‑economic background.
Our diversity strengthens our perspective, fuels innovation, and deepens our connection to the clients and communities we serve around the world.