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About the Role
This role will own the product strategy, roadmap, and delivery for key fraud projects. You will work closely with Engineering, Legal, Finance, Risk, and external vendors to design and launch secure, compliant fraud systems that enable Kraken to operate across jurisdictions while protecting users from fraud and supporting investigations—without disrupting legitimate client activity. This role requires strong product ownership, cross-functional coordination, and experience working with fraud/ATO detection/prevention mechanisms and fraud case management.
Responsibilities
- Own the product strategy and roadmap for fraud solutions, including running the project to revamp case management for fraud and ATO.
- Lead end-to-end delivery of fraud features from discovery and design through implementation and launch.
- Collaborate with Engineering teams to define technical specifications, APIs, workflows, and operational processes for fraud and ATO.
- Work closely with Legal, Fraud Strategy, and Ops teams to ensure products meet requirements across jurisdictions.
- Partner with external vendors to define integration scope, capabilities, and technical requirements.
- Build systems that support investigations, risk detection, and user protection while minimizing friction for legitimate client activity.
- Prioritize initiatives that improve monitoring coverage, attribution accuracy, alerting quality, and operational efficiency.
Requirements
- 4+ years of Product Management experience, preferably in fraud, crypto, trading platforms, or financial infrastructure.
- Strong understanding of fraud processes and infrastructure.
- Experience working with institutional trading products or financial market infrastructure.
- Ability to work cross-functionally with engineering, legal, finance, compliance, and external vendors.
- Experience managing API-based integrations with third-party providers.
- Strong organizational and stakeholder management skills.
- Ability to translate complex technical systems into clear product requirements and roadmaps.
Skills
- Fraud detection/prevention
- Fraud case management
- Product ownership
- Cross-functional coordination
- API integrations
- Stakeholder management
- ATO management
- Identity management
- Case Management automation leveraging AI
- Legal regulations
- Compliance regulations
- Traditional finance regulations
Experience Level
- 4+ years of Product Management experience
About the Company
- Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
- Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
Equal Opportunity
- As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.