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About the Role
The Assistant Director of Human Resources is responsible for assisting the Director of Human Resources with a variety of Human Resources functions. This role is also responsible for filling all hourly positions in a timely manner, accurate and timely completion of paperwork, and the understanding and enforcement of company policies.
Responsibilities
- Administer insurance benefits, calculate billing totals, explain benefits, assist with completion of enrollment forms, and answer questions.
- Compile review list and distribute to departments.
- Compile Turnover Report, copy and distribute.
- Enter payroll information on computer (wage information, changes).
- Conduct prescreening interviews.
- Respond to unemployment claims, maintain unemployment logbook.
- Maintain new hire, termination, transfer and promotion logbook.
- Audit hours worked in payroll reports for eligibility of benefits.
- Compile wage surveys.
- Monitor and maintain Leave of Absence log.
- Monitor Workman’s Compensation claims, complete First Report of Injury and Employers Report of Industrial Injury.
- Answer questions regarding 401K Plan, vacation and benefits (insured and noninsured).
- Maintain complimentary room night log, process employee requests.
- Prepare and place recruitment advertising.
- Process paperwork for terminating employees.
- Schedule Orientation.
- Assist in Orientation – explain benefits, conduct tour of property.
- Write articles and take pictures for property newsletter.
- Assist with special projects; plan employee events (meetings, picnics, parties).
- Maintain First Aid log.
Requirements
- A 4-year college degree
- At least 3 years of progressive Human Resources Management experience in a hotel or a related industry
- Recruitment experience in the hospitality field required
- Experience in union environment required
- Previous supervisory responsibility required
- College course work in related field helpful
- Familiarity with and knowledge of employment laws are helpful
- Long hours sometimes required
- Sedentary work – Exerting up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Maintain a warm and friendly demeanor at all times.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Attend all hotel required meetings and trainings.
- Participate in M.O.D. coverage as required.
- Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which include wearing nametags.
- Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
- Must be able to maintain confidentiality of information.
- Perform other duties as requested by management.
Skills
- Recruitment
- Human Resources Management
- Union environment experience
- Supervisory skills
- Employment law knowledge
- Communication skills
- Active listening
- Multitasking
- Prioritization
- Problem-solving
- Information evaluation
- Confidentiality
Location
- Highgate Hotels
Work Type
- Full-time
Experience Level
- 3+ years of progressive Human Resources Management experience
- Previous supervisory responsibility
Education Level
- 4-year college degree
Benefits
- Insurance benefits
- 401K Plan
- Vacation
About the Company
- Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
- With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition.
- Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.
- The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
- With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands.
- www.highgate.com