Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

J and R Property Services is seeking an experienced, organized, and driven Plow Manager to lead their Commercial Snow Operations Team. This role oversees Commercial Plow Operators and Winter Skid Steer/Loader Operators, ensuring safe, efficient, and customer-satisfactory snow removal. The Plow Manager acts as the operational leader for winter storm response, managing personnel, equipment, scheduling, route execution, and customer service.

Responsibilities

• Lead all commercial plow and skid steer snow removal operations during winter weather events.
• Supervise Plow Supervisors, Commercial Plow Operators, and Winter Skid Steer Operators.
• Develop, assign, and adjust routes to maximize efficiency and customer satisfaction.
• Monitor weather forecasts and prepare crews, equipment, and materials before and after each storm.
• Coordinate staffing levels to ensure adequate coverage for every snow event.
• Oversee equipment readiness, maintenance scheduling, and operational efficiency.
• Dispatch crews and maintain communication throughout winter operations.
• Monitor route progress using service tracking systems and provide real-time operational support.
• Ensure all commercial properties are serviced according to contract specifications and company quality standards.
• Handle customer concerns, service requests, and emergency situations professionally.
• Investigate accidents, equipment failures, and service issues while implementing corrective actions.
• Continuously train, mentor, and develop supervisors and equipment operators.
• Enforce company policies, safety procedures, and operational expectations.
• Work closely with company leadership to improve operational performance and customer satisfaction.
• Assist in planning and preparing for the winter season, including equipment readiness, route planning, and employee training.

Requirements

• Must be at least 18 years of age.
• Valid New York State Driver's License (CDL preferred but not required).
• Extensive experience in commercial snow and ice management.
• Previous management experience leading multiple crews and equipment operators.
• Strong leadership, organizational, and decision-making skills.
• Excellent communication, leadership, and problem-solving skills.
• Ability to multitask and make critical decisions during high-pressure weather events.
• Experience managing snow routes, dispatching crews, and coordinating equipment.
• Ability to safely operate snowplow equipment in severe winter conditions.
• Ability to work extended hours during snow events.
• Ability to lift 50 pounds.
• Willingness to be on call to work variable hours, including weekends, holidays, and overtime.
• Reliable transportation to report for work.
• Must be able to use a tablet for service documentation.
• Commitment to safety, accountability, and operational excellence.

Location

• Central New York (CNY Area)

Work Type

• Seasonal

About the Company

• At J and R Property Services, our team is what sets us apart.
• We take pride in delivering exceptional service while maintaining a strong culture built on teamwork, professionalism, safety, and respect.
• Every team member plays an important role in our success, and we appreciate employees who are willing to step up when winter weather arrives.