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About the Role

As a Strategic Consultant at iManage, you will be a legal technology thought leader within the global Business Innovation Team. Your primary focus will be on emerging technologies, driving program strategy, process, collateral development, and change to position iManage consultants as advisors of choice for legal solutions. You will leverage your broad, cross-disciplinary skills and legal professional experience to understand and drive success for end users.

Responsibilities

Act as an iManage ambassador and facilitator with internal leadership teams, customer management teams, and end-users
Act as an iManage ambassador and facilitator with iManage partners
Oversee and assist in the development, documentation, and scaling of best practices for iManage technology to drive adoption and meet industry objectives
Work closely with internal stakeholders, Professional Services, Customer Success, Product, Marketing, and Sales functions, providing guidance on decisions affecting end users
Build scalable consulting frameworks, focusing on business and non-technical workstreams like business strategy, requirements gathering, change management, and information/data architectures
Plan consulting engagements to establish shared understanding of customer requirements, working practices, and business philosophy, focusing on 'what success looks like'
Communicate strategic advice to senior stakeholders, including in unfamiliar and complex situations
Act as a trusted advisor, conduct product demonstrations for business cases, and demonstrate best practices to clients
Deliver knowledge transfer sessions, support User Acceptance Testing with full coverage test cases, and create client deliverables
Become a leading subject matter expert in iManage technologies and the wider legal technology landscape
Mentor and develop skills in junior consultants
Provide feedback on product usage and features to Engineering and Product teams to influence the Product roadmap
Empower teams within iManage to develop a rich understanding of lawyer needs, mindsets, and practices

Requirements

3+ years of experience working as a lawyer or 5+ years of professional experience in a legal environment
Understanding of the legal technology landscape and market
Ability to build trust with demanding organizations such as law firms
Ability to think strategically, enjoy multi-tasking, be innovative, and drive action
Excellent business analysis skills, including leading design sessions, understanding business and product usability, influencing outcomes, and prioritizing user/functional requirements
Demonstrated ability to understand and diagnose articulated and unarticulated user needs
Experience in design methodologies (e.g., persona identification, user research, process mapping)
Prior experience conducting discovery, design, and implementation of legal-specific solutions
Excellent client-facing skills, including workshop planning, delivery, and documentation

Skills

Legal technology thought leadership
Program strategy
Process development
Collateral development
Change management
Business strategy
Product use
Product technical expertise
Consulting
Customer success
Domain knowledge of legal sector working practice
Understanding of legal industry decision-making process
Communication
Advisory skills
Product demonstration
Knowledge transfer
Subject matter expertise
Mentoring
Feedback provision
Business analysis
Design methodologies
Client-facing skills

Location

Remote
Hybrid

Work Type

Flexible working policy
In-office presence on Tuesdays & Thursdays

Experience Level

3+ years of experience working as a lawyer
5+ years of professional experience working in a legal environment

Salary/Compensations

Market competitive salary

Benefits

Annual performance-based bonus
Comprehensive Health/Vision/Dental/Life Insurance
401k Retirement Savings Plan with a company match up to 4%
Enhanced leave for expecting parents (20 weeks 100% paid for primary leave, 10 weeks 100% paid for secondary leave)
Flexible time off policy
Multiple company wellness days each year
Access to RethinkCare, a global behavioral health platform

About the Company

At iManage, we are dedicated to Making Knowledge Work™. Our intelligent, cloud-enabled, and secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data.
We empower professionals across 65+ countries to unlock the full potential of their business content and communications.
We are continuously innovating to solve the most complex professional challenges and enable better business outcomes.
We are looking for people who embrace challenges, thrive on solving problems, pushing boundaries, and collaborating with the industry’s best and brightest.
It’s how we turn the impossible into reality, empower our employees to grow, unlock their potential, and create a meaningful impact on everything we do.

Equal Opportunity

iManage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Strategic Consultant at iManage | England, GB | Rezi