About the Role
Borough Kitchen is looking for an outgoing and friendly part-time Sales Associate with a genuine passion for food and cooking to join our store. The ideal candidate will enjoy sharing their knowledge and delivering second-to-none advice and customer service.
Responsibilities
- Delivering an excellent, welcoming and personal customer experience
- Understanding customers’ needs and confidently recommending the right products
- Building lasting customer relationships and encouraging repeat visits
- Developing strong product knowledge through ongoing training
- Replenishing stock and identifying selling trends and low-stock items
- Maintaining excellent store standards, displays and merchandising
- Processing purchases, arranging deliveries and providing after-sales service
- Introducing customers to our wider range, including special orders and our online shop
Requirements
- Weekend and bank holiday availability is required.
- December is our busiest trading month, so we ask our team to plan annual leave outside of December wherever possible.
- A genuine passion for cooking, food and entertaining
- Excellent communication and interpersonal skills
- A friendly, outgoing and proactive approach
- An enthusiasm for learning about our products and developing selling skills
- Previous retail experience is an advantage, but not essential
- Weekend availability is required
Location
- London
Work Type
- Part-time
Salary/Compensations
- London Living Wage employer
Benefits
- Industry-leading discounts across our portfolio of trusted, high-quality brands
- Complimentary Cook School classes
- Longevity holiday benefit for our longstanding team members
- Option to purchase additional annual leave
- Free access to our comprehensive Employee Assistance Programme (EAP) providing 24/7 confidential advice to support your wellbeing and provide expert guidance and resources whenever you or your family need it
- Optional BUPA Private Medical Insurance, employee-funded through salary sacrifice
About the Company
- Borough Kitchen is the UK’s leading premium retailer for people who love to cook and entertain.
- We provide quality-tested products for the kitchen and table, alongside in-depth knowledge, advice and inspiration through our stores, online shop, and cook school.
- Borough Kitchen has five stores across London and a significant e-commerce presence.
- We search within the UK and around the world for the best products; each piece is meticulously chosen and tested based on function, quality, and durability.
- Our commitment has won us a unique, trusted position in the industry and strong partnerships with premium brands.
- We put a lot of care into the work we do, and are seeking candidates who share our passion for cooking, entertaining, and providing the best experience for customers.
Equal Opportunity
- Borough Kitchen is an equal opportunities employer.
- We are committed to treating all our employees fairly, regardless of gender, race, sexual orientation, marital status, religion, nationality, ethnicity, age, or physical abilities.
- We value and respect every team member, whether you're part-time or on a fixed-term contract.
