Operations Workforce Manager at Adelphi Group | England, GB | Rezi

Operations Workforce Manager at Adelphi Group

Operations Workforce Manager

Adelphi Group · England, GB

1 months ago

Operations Workforce Manager

Adelphi Group · England, GB

a month ago
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About the Role

This role supports the onboarding, management, and offboarding of permanent employees, fixed-term contractors, and freelancers, while partnering with key stakeholders across Finance, Operations, HR, and Leadership. It is an opportunity for someone who enjoys bringing order to complexity, thrives in a fast-paced environment, and enjoys solving problems proactively.

Responsibilities

  • Manage the end-to-end onboarding process for freelancers and fixed-term contractors, ensuring a first-class joiner experience from offer through to day one.
  • Coordinate contract administration, approvals, invoicing, extensions, amendments, and offboarding activity.
  • Maintain accurate workforce, joiner, mover, and leaver trackers, providing visibility and reporting for stakeholders.
  • Partner with Finance, HR, IT, and Operations teams to support hiring activity and workforce planning.
  • Support resource management across the agency, helping to identify solutions that meet client and business needs.
  • Work closely with the Director, Workforce & Operations to support resourcing for the Events & Live Experiences team.
  • Enhance resourcing dashboards and reporting, using data to identify trends, opportunities, and process improvements.
  • Support employee engagement initiatives, including agency surveys and insight reporting.

Requirements

  • Experience in resource management, business operations, workforce coordination, or a similar role.
  • Exceptional organizational skills with strong attention to detail.
  • Ability to manage multiple priorities and stakeholders in a busy, fast-moving environment.
  • Experience with onboarding, contract administration, invoicing, or operational processes.
  • Confidence working with systems and data.
  • Strong communication and relationship-building skills.
  • A proactive, solutions-focused mindset with a continuous improvement approach.
  • A collaborative team player who enjoys creating positive experiences for colleagues and freelance talent.

Skills

  • Workday
  • YunoJuno
  • SailPoint

Location

  • London HQ

Work Type

  • Hybrid

About the Company

  • Omnicom Media is a global agency with local expertise, connecting brands to their audiences through partnerships in sport, music, film & television, gaming & esports.
  • Powered by Omnicom Media Group, they bring an extra edge to strategy, execution, and measurement.
  • The agency has won numerous awards and its people are recognised as top performers.
  • They emphasize trusted relationships, sound moral judgment, and strong governance through transparent processes.
  • The agency has 120 employees in its London HQ and 300 worldwide, working with clients including PepsiCo, Vodafone, Nissan, British Gas, Renault, Enterprise Rent-A-Car, McDonald’s, and Just Eat Takeaway.com.

Equal Opportunity

  • Omnicom is committed to hiring and developing exceptional talent.
  • They focus on developing inclusive teams that can bring the best solutions to everything they do.
  • They believe that celebrating differences makes them better together.
  • Personal data will be processed in accordance with their Recruitment Privacy Notice.