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About the Role

As a Team Lead SAP ALM Consulting, you will take on the professional and disciplinary responsibility for an experienced consulting team in the field of Application Lifecycle Management. You will combine strategic customer consulting with leadership responsibility and contribute significantly to the further development of our ALM practice.

Responsibilities

• Professional and disciplinary leadership of the ALM Consulting team, including mentoring, development plans, and resource planning.
• Overall responsibility for customer projects from the offer to the closing phase, as well as escalation responsibility in critical project situations.
• Building and maintaining long-term customer relationships at decision-maker and management level.
• Consulting customers on the conception and implementation of ALM strategies based on Jira, SAP Solution Manager, and Cloud ALM.
• Analyzing existing ALM landscapes and developing customized solutions for individual customer requirements.
• Conducting workshops and training sessions on ALM topics for customers and team members.
• Building and expanding the service portfolio with a focus on the SAP Solution Manager End of Life and the migration to Cloud ALM.
• Developing best practices, templates, and methods for the entire team.
• Monitoring market and technology trends in the ALM environment and deriving strategic recommendations for action.

Requirements

• Several years of experience in SAP consulting, with at least 2-3 years in a lead role.
• Sound knowledge of Jira, SAP Solution Manager, and SAP Cloud ALM.
• Very good understanding of IT Service Management processes (ITIL knowledge is an advantage).
• Strong communication skills and a confident demeanor with customers and stakeholders.
• Independent, structured, and solution-oriented way of working.
• Experience in agile working methods.
• Very good German and English skills, as well as willingness to travel.

Skills

• Jira
• SAP Solution Manager
• SAP Cloud ALM
• ITIL
• Agile working methods

Location

• Remote

Work Type

• Remote
• Flexible working hours

Experience Level

• Lead role
• Several years of experience in SAP consulting

Benefits

• 30 days of vacation per year
• Training budget for individual further education offers
• Remote work and flexible working hours
• Strongly subsidized membership in the Urban Sports Club
• Subsidy for the BVG public transport ticket

About the Company

• Cross ALM GmbH is a leading company in IT and process consulting.
• We help small and medium-sized enterprises and large corporations optimize their IT process world.
• In addition to consulting, we also offer software solutions that help our customers' business and IT departments collaborate better.
• The combination of our expertise in SAP, Atlassian, and ServiceNow makes us unique.
• Our mission: We enable collaboration between business and IT, as we firmly believe that communication and the right attitude are the best way to drive innovation and business success.
• Our work culture: We are fans of independent work; plan your day according to your preferences. Our employees listen, make mistakes, work together, and continuously develop. We love challenges and support our customers in implementing and expanding their SAP landscape using various tools such as SAP Solution Manager, Cloud ALM, and Jira.