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About the Role

This role is responsible for proactively managing a portfolio to meet financial targets for Corporate clients, covering Japan HQ large corporates (Outbound) and Multi-National Corporate (MNC) Japan subsidiaries (Inbound). The position involves acting as a cash management specialist, providing advisory-led solutions and proposals across various cash management products.

Responsibilities

• Develop and execute strategy for responsible customer segmentation (Japan HQ large corporates outbound; MNC Japan subsidiaries inbound).
• Partner with CIB Relationship Managers and GPS sales teams to identify and develop business opportunities.
• Formulate client engagement strategies to deepen HSBC cash management wallet share.
• Grow the global wallet of Japan large corporates and increase revenue from MNC Japan subsidiaries through a needs-based advisory approach.
• Build and maintain close relationships with senior executives within client organisations, acting as a trusted cash management advisor.
• Proactively act on direct customer feedback, market surveys and client engagement programmes.
• Manage pricing discussions and negotiations and conduct periodic pricing reviews.
• Lead end-to-end processes for delivering successful responses to client RFPs, coordinating with stakeholders in various countries and product groups.
• Act as a lead sales representative on opportunities with key clients and/or deals, ensuring disciplined pipeline management and execution.
• Work closely with GPS Product, Implementation/Integration, and Client Service teams to ensure smooth transition of client mandates into realised revenues.
• Provide ongoing coverage as client needs evolve.
• Maintain comprehensive sales records in a timely manner to allow tracking of sales performance and sales quality.
• Proactively manage the portfolio to ensure alignment with the Bank’s Risk and Control policies across Financial Crime Risk and Operational Risk.
• Advise Relationship Manager teams on market trends, competitor landscape, and regulatory changes to anticipate and respond to emerging customer needs and opportunities.

Requirements

• Extensive experience of global cash management techniques, market/competitive environment, trends and regulatory environment.
• Strong banking knowledge across cash management product families including payables, receivables, liquidity, corporate cards and banking connectivity.
• Experience managing regional and cross-border mandates.
• Proven experience building and managing large, complex corporate relationships in a client-facing role.
• Demonstrate understanding of risk management, structures, products, and processes in an individual contributor capacity.
• Strong communication and interpersonal skills, with the ability to engage effectively at senior executive level.
• Self-motivated with a growth mindset; able to cope with pressure in a fast-growing and fast-moving environment.

Skills

• Cash management
• Payables
• Receivables
• Liquidity
• Corporate cards
• Banking connectivity
• Sales
• Relationship management
• Risk management
• Communication
• Interpersonal skills

Location

• Japan

Work Type

• Full-time

Experience Level

• Senior

About the Company

• Global Payment Solutions is made up of almost 10,000 people, across more than 60 countries.
• The business is uniquely positioned to help clients make payments across borders, quickly and efficiently with dedicated in-country and regional support.
• Our expertise in this area is repeatedly recognised by the industry’s most prominent publications and associations with numerous global, regional and country awards.