Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Goddard Riverside invests in people and strengthens communities by providing a variety of programs for all ages. The Integrated Support Hotel Program, specifically the Restgate Hotel, aims to assist families with children in obtaining permanent housing. This Case Manager role is crucial for promoting quality and integrity in social service activities and advocating for families to minimize barriers to services.

Responsibilities

Provide case management services to a caseload of approximately 25 families.
Utilize evidence-based practice models including person-centered planning, motivational interviewing, trauma-informed care, culturally sensitive, and strengths-based approaches.
Monitor compliance with goals through regular weekly contacts.
Perform culturally sensitive intake, assessment, service planning, and advocacy.
Work closely with shelter staff to enforce rules and regulations for residents.
Coordinate interpretation and translation services.
Assist school liaison with troubleshooting with NYC Department of Education (DOE) on student registration, school placement, attendance, and transportation.
Refer and follow up on community-based medical, dental, and mental healthcare as needed.
Refer to childcare services as needed.
Assist with residential groups/activities as needed.
Maintain client case records and enter documents in a timely manner.
Attend staff meetings, case conferences, training programs, and supervision meetings.
Participate in program evaluation and improvement.
Perform other duties as required.

Requirements

Candidates must have the required qualifications to be considered for the position.
The salary offer will be based on the candidate’s number of years of experience in the exact or comparable position and additional preferred qualifications will be taken into account.
Strong understanding of trauma and how it manifests, as well as experience delivering trauma-informed, culturally sensitive services.
Experience working on-site in a congregate housing setting preferred.
Ability to negotiate numerous priorities, resolve conflicts, and manage a high degree of communication with multiple parties.
Ability to learn database systems, such as CARES.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Skills

Excellent verbal and written communication skills
Strong organizational skills
Excellent judgment
Proficient in Microsoft Office

Location

Restgate Hotel - Long Island City, NY 11101

Work Type

Full-time
Onsite

Experience Level

Entry-level to Mid-level

Education Level

Bachelor’s degree in social work or other human services field, strongly preferred

Salary/Compensations

$45,000.00 - $50,000.00 per year

About the Company

Goddard Riverside invests in people & strengthens community, serving more than 20,000 people throughout New York City with a variety of programs for all ages.
We work within a social justice framework to create a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families.
Goddard Riverside is part of the Integrated Support Hotel Program.
Restgate Hotel will provide services to families with children working towards obtaining permanent housing.

Equal Opportunity

We are committed to building an inclusive workplace community grounded in respect for differences.
We support hiring a broadly diverse team of qualified individuals who will contribute to our organizations.
Goddard Riverside and Isaacs Center provide equal employment opportunities to employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state, or local law.