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About the Role

Partner with existing key customers to understand their goals, solve business challenges, and uncover growth opportunities, all while delivering an outstanding client experience. You may be a successful SDR looking for your next challenge – to step into Account Management and turn your talent for creating opportunities into long-term client partnerships.

Responsibilities

• Grow and retain key accounts by keeping a close eye on client success, spotting risks early, and creating opportunities to add value.
• Drive revenue growth through smart upselling, cross-selling, and uncovering new business opportunities within your portfolio.
• Be a trusted advisor by sharing industry insights, strategic recommendations, and helping clients achieve their goals.
• Deliver exceptional client experiences by leading smooth onboarding, regular business reviews, and impactful presentations.
• Own your pipeline by developing account growth strategies, managing opportunities in CRM, and consistently achieving sales targets.

Requirements

• 2 to 3 years’ experience
• Proven track record in Account Management, SaaS, or customer-facing sales roles.
• Exceptional communication, negotiation, and stakeholder management skills.
• Ability to engage and influence C-suite decision-makers.
• Ability to balance multiple client accounts, solve problems proactively, and spot opportunities before others do.
• Strong understanding of SaaS business models, sales cycles, account growth, and data-driven decision-making.
• Experience leveraging CRM platforms and other tools to manage pipelines, deliver insights, and create outstanding client outcomes.

Skills

• Account Management
• SaaS
• Customer-facing sales
• Communication
• Negotiation
• Stakeholder management
• CRM platforms

Location

• Office working

Work Type

• Blended approach to office working

Experience Level

• 2 to 3 years

Education Level

• Degree in Business, Marketing, or equivalent real-world experience

About the Company

• The Access Group is one of the UK's largest business management software providers.
• Provides solutions empowering over 160,000 small and mid-sized organisations across Europe, USA and APAC.
• Offers innovative cloud solutions and integrated AI software experience.
• Transforms how business technology is used.
• Has over 9,300 talented individuals driving innovation and customer excellence.
• Is committed to creating an inclusive, high-performing culture where everyone feels valued, respected, and empowered to thrive.

Equal Opportunity

• We believe in equality for all and the transformative power of diversity.
• Love Work. Love Life. Be You.