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About the Role

As a Control Room Operator based at our customer site in Moorebank, Western Sydney, you will play a pivotal role in ensuring the smooth operation of a highly automated distribution centre. As part of our newly established Control Room team, you will be the key communication link between Toyota Automated Logistics and the customer, helping to maximise system performance, coordinate issue resolution, and support operational excellence in a fast-paced 24/7 environment.

Responsibilities

Act as the primary point of contact in the control room, ensuring clear and professional communication between Toyota Automated Logistics and the customer.
Monitor automated warehouse systems in real time, identifying and escalating operational or technical issues as required.
Coordinate with on-site technicians, operations teams, and remote support teams to minimise downtime and restore system performance.
Maintain accurate records of incidents, alarms, system events, and recovery activities using reporting and ticketing systems.
Provide timely operational updates to stakeholders and support continuous improvement initiatives.
Promote a strong safety culture by adhering to established procedures and supporting compliance activities.
Contribute to operational efficiency by identifying trends, supporting issue resolution, and helping improve system reliability.

Requirements

Experience in a technical, operational, or control room environment, ideally within automated warehousing, manufacturing, logistics, or a similar industry.
Strong troubleshooting and problem-solving skills, with the ability to remain calm under pressure.
Confidence working with automated systems, monitoring tools, and incident management platforms.
Excellent communication skills and the ability to collaborate effectively with multiple stakeholders.

Location

Moorebank, Western Sydney

Work Type

Permanent full-time
24/7 environment
Rotating roster

Education Level

Qualifications in IT, Engineering, Automation, or a related discipline will be highly regarded.

Salary/Compensations

Competitive salary package and shift allowances where applicable.

Benefits

Career development and progression opportunities across local, regional, and international teams.
Exposure to leading warehouse automation technology and innovative solutions.
A supportive team environment focused on safety, collaboration, and continuous improvement.

About the Company

At Toyota Automated Logistics, you actively shape the future of intelligent intralogistics. As part of Toyota Industries Corporation (TICO), we are a global partner for integrated warehouse automation solutions. Founded in April 2026, we bring together the strengths of Bastian Solutions, viastore, and Vanderlande’s warehousing business under one unified brand.
Together, we develop scalable automation systems, intelligent software, and end‑to‑end services across the entire lifecycle for customers around the world. Our ambition is clear: to set industry benchmarks and actively shape the future of intralogistics.

Equal Opportunity

At Toyota Automated Logistics, we believe diversity makes us stronger. We are committed to equal opportunities and an inclusive work environment, and base our hiring decisions on qualifications, potential, and motivation. Support or adjustments during the application process are available upon request.